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Punnyz 01/14/20 7:02:39 PM #1: |
As yall know I don't know anything about Technology
so my computer sometimes just freezes. The mouse cursor doesn't move and even the time freezes. I even left it on overnight after it froze just to see if it would pop back but nope. The thing is, it does this when I play overwatch. ib "lol your computer is trying to save you" or whatever though I will say, I haven't tested this with anything else. I haven't tried running something from steam. I tried setting my graphics in overwatch to low, but it still happens. I thought maybe its just overheating, so I dusted the fuck out of my computer, even opened it up and the sprayed the hell out of it, it still does it. I tried running overwatch without anything else running, it still does it all of my computer friends are just saying "reset it". I'm like come on, is that the only thing you can think of? Some master race. I don't want to go through the trouble of doing that, especially since it doesn't freeze when I have the browser up so I dunno, anybody have any ideas? --- ... Copied to Clipboard!
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Lucavi000 01/14/20 7:08:34 PM #2: |
Cant tell you anything without knowing your full specs.
--- "Doesn't matter, still obtainable. You were wrong, simply admit it and apologize for your ignorance and s*** attitude." - Firemage7777 to SuperZay ... Copied to Clipboard!
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LOLIAmAnAlt 01/14/20 7:09:51 PM #3: |
lol your computer is trying to save you
--- lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll ... Copied to Clipboard!
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ninkendo 01/14/20 7:10:22 PM #4: |
lol your computer is trying to save you
I dunno maybe a ram issue someone probably knows better than me --- ... Copied to Clipboard!
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Punnyz 01/14/20 7:12:42 PM #5: |
Lucavi000 posted...
Cant tell you anything without knowing your full specs.how do I find this --- ... Copied to Clipboard!
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WhiteLens 01/14/20 7:27:49 PM #6: |
Search dxdiag on your computer
Click "Save All Information" Open the txt file Then copy and paste Processor and Memory under System Information And scroll down and under Display Device, copy and paste: Chip Type and Display Memory I don't think we should need any more than that. --- http://www.backloggery.com/whitelens | https://myanimelist.net/profile/WhiteLens F/GO: 271551102; FFRK: 9k6d; FFBE: 886783216 ... Copied to Clipboard!
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Punnyz 01/14/20 7:36:41 PM #7: |
... Copied to Clipboard!
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ChaosTonyV4 01/14/20 7:37:54 PM #8: |
How long has it been since you wiped it?
--- Phantom Dust. "I'll just wait for time to prove me right again." - Vlado ... Copied to Clipboard!
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Punnyz 01/14/20 7:38:29 PM #9: |
... Copied to Clipboard!
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Lucavi000 01/14/20 7:41:45 PM #10: |
You running windows 10?
if so hitting start and typing dxdiag as suggested above should yield a command you can run --- "Doesn't matter, still obtainable. You were wrong, simply admit it and apologize for your ignorance and s*** attitude." - Firemage7777 to SuperZay ... Copied to Clipboard!
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xp1337 01/14/20 7:43:11 PM #11: |
Based on that I think I'd definitely want to try and figure out if it's just Overwatch that does it or if it happens with other games/applications.
Best case scenario something with Overwatch and your computer don't agree. I suppose in the meantime you could check to make sure your drivers are to date, etc. (IIRC Windows 10 has something that can check them for you, if you're running something else it may be different) --- xp1337: Don't you wish there was a spell-checker that told you when you a word out? ... Copied to Clipboard!
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Punnyz 01/14/20 11:29:37 PM #12: |
Lucavi000 posted...
You running windows 10?how can I tell? Lucavi000 posted...
Punnyz posted... "No results for dxdiag" --- ... Copied to Clipboard!
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LOLIAmAnAlt 01/15/20 2:49:14 AM #13: |
search
dxdiag hit enter --- lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll ... Copied to Clipboard!
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ChichiriMuyo 01/15/20 2:50:46 AM #14: |
There is no version of windows you could have where searching your pc for dxdiag would come up with no results unless directx was somehow removed, and you can't do that by accident. You also can't install Overwatch without DirectX being/getting installed. The only type of error that I can come up with that explains the situation is PEBCAK.
If search is really coming up with nothing check C:\Windows\System32 for dxdiag --- "The X-Treme lineup is annoying as all get-out in a fight." - NBIceman ... Copied to Clipboard!
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Mr Lasastryke 01/15/20 3:33:19 AM #15: |
...you don't know what windows you have?
--- Geothermal terpsichorean ejectamenta ... Copied to Clipboard!
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LOLIAmAnAlt 01/15/20 3:55:55 AM #16: |
Mr Lasastryke posted...
...you don't know what windows you have?It may not even be windows, considering what he said about dxdiag --- lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll ... Copied to Clipboard!
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ChichiriMuyo 01/15/20 4:08:36 AM #17: |
Overwatch is only available for Windows and consoles. To get it to run in MacOS or Linux he'd have to know how to dual boot, set up a virtual machine or use WINE. I'm going to go out on a limb here and say that if he doesn't know what OS he has he's not doing any of those things.
--- "The X-Treme lineup is annoying as all get-out in a fight." - NBIceman ... Copied to Clipboard!
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Lopen 01/15/20 4:20:01 AM #18: |
Hold the windows key on the keyboard
Press r That should bring up the run prompt Put dxdiag in there, hit ok That should remove any ambiguities and work with whatever version of windows he's using --- No problem! This is a cute and pop genocide of love! ... Copied to Clipboard!
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Corrik7 01/15/20 5:03:06 AM #19: |
What's a Windows key?
--- Xbox Live User Name - Corrik Currently playing: Spider-Man (PS4), Quantum Break (X1) ... Copied to Clipboard!
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Steiner 01/15/20 5:07:52 AM #20: |
pun's computer:
https://imgur.com/8S1RbDV --- Advokaiser makes me feel eternal. All this pain is an illusion. ... Copied to Clipboard!
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Steiner 01/15/20 5:09:15 AM #21: |
just laughing at the people who came in here and started giving advice as if this isn't pun
--- Advokaiser makes me feel eternal. All this pain is an illusion. ... Copied to Clipboard!
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Wanglicious 01/15/20 7:01:13 AM #22: |
https://www.hwinfo.com/download/
download the one in the first column, install, run. a lot of things will show up that you won't recognize. the important one for temperature purposes are sections 3 and 4 down. get the numbers for CPU 0 in the third section and CPU in the fourth. specifically, the ones in the third column, Maximum. jot that down. open Overwatch, put it in Windowed mode. make sure you can see those numbers. keep playing until it freezes. recheck the numbers, same column (Maximum). jot that down. if Overwatch is causing a heat issue that'll be the easiest way to check since we'll know how much it's pushing your system. --- "Maybe it's a tentacle, molesting the planet itself. - Aschen Brodel. ... Copied to Clipboard!
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Punnyz 01/15/20 11:54:13 AM #23: |
Lopen posted...
Hold the windows key on the keyboardthis did the trick what do yall need exactly? theres alot of stuff here --- ... Copied to Clipboard!
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Punnyz 01/15/20 11:56:56 AM #24: |
... Copied to Clipboard!
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Aecioo 01/15/20 11:57:55 AM #25: |
Punnyz posted...
this did the trick WhiteLens posted... Search dxdiag on your computer --- ... Copied to Clipboard!
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Aecioo 01/15/20 11:59:24 AM #26: |
but honestly this is probably just going to be a hardware issue
so I guess before going any further, you have a friend or someone you work with that is capable of replacing parts? I kind of fear you going into your PC and messing with components if you don't even know what your OS is. --- ... Copied to Clipboard!
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Punnyz 01/15/20 12:04:53 PM #27: |
I sure hope I'm not giving away and valuable info here --- ... Copied to Clipboard!
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ChaosTonyV4 01/15/20 12:35:39 PM #28: |
What's your GPU? Give us the display page too.
It could be an overheat issue, but it could also be a memory leak or registry error. Does it only happen during Overwatch? --- Phantom Dust. "I'll just wait for time to prove me right again." - Vlado ... Copied to Clipboard!
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Punnyz 01/15/20 12:38:06 PM #29: |
holy shit at gamefaqs now hosting images how do I look up GPU? also....memory can leak? >_> --- ... Copied to Clipboard!
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Reg 01/15/20 12:42:42 PM #30: |
Honestly, my first thought is a graphics card driver issue, especially if it happens when gaming.
https://www.nvidia.com/Download/index.aspx From the top of the list of dropdowns on that page, choose "GeForce", "GeForce 900 Series", "GeForce GTX 960", "Windows 10 64-bit", "Game Ready Driver (GRD)" and "English (US)", hit Seach, and go from there ... Copied to Clipboard!
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ChaosTonyV4 01/15/20 12:44:06 PM #31: |
Your GPU is a GTX 960, which is a pretty old card at this point.
Yeah, in plain words, it means something could be slowly taking up memory without releasing it, which results in your computer eventually running out. The easiest way for us to test that with your skill level (no offense), is to do this: Run Overwatch and then open your task manager and leave it up on your screen on the Process tab. Wait for it to freeze and then see if a process is maxing out your memory. --- Phantom Dust. "I'll just wait for time to prove me right again." - Vlado ... Copied to Clipboard!
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ChaosTonyV4 01/15/20 12:45:05 PM #32: |
Also yeah, update your GPU, run Windows update and update your OS, restart your computer and then do the test.
--- Phantom Dust. "I'll just wait for time to prove me right again." - Vlado ... Copied to Clipboard!
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Reg 01/15/20 12:47:06 PM #33: |
If needed, somebody other than me will have to walk him through the steps to update his gpu drivers beyond what I gave before btw. I am not equipped to do so, at all.
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Punnyz 01/15/20 1:05:49 PM #34: |
ChaosTonyV4 posted...
run Windows updatehow do I do this --- ... Copied to Clipboard!
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Mr Lasastryke 01/15/20 1:19:19 PM #35: |
Punnyz posted...
how do I do this
--- Geothermal terpsichorean ejectamenta ... Copied to Clipboard!
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Mr Lasastryke 01/15/20 1:23:29 PM #36: |
and yeah, i know we're making fun of pun's lack of computer skills but i have absolutely no clue how to update a GPU either. i think i'd just buy a new PC if i had to do that >_>;
--- Geothermal terpsichorean ejectamenta ... Copied to Clipboard!
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Lucavi000 01/15/20 1:52:22 PM #37: |
Mr Lasastryke posted...
and yeah, i know we're making fun of pun's lack of computer skills but i have absolutely no clue how to update a GPU either. i think i'd just buy a new PC if i had to do that >_>; go to nvidia.com, download geforce experience, run and install it and let it download the drivers for you. EZ --- "Doesn't matter, still obtainable. You were wrong, simply admit it and apologize for your ignorance and s*** attitude." - Firemage7777 to SuperZay ... Copied to Clipboard!
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Punnyz 01/15/20 1:54:04 PM #38: |
so there was an update waiting for me, something to do with windows 10
did that update the GPU too? --- ... Copied to Clipboard!
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Lucavi000 01/15/20 1:55:27 PM #39: |
probably not
--- "Doesn't matter, still obtainable. You were wrong, simply admit it and apologize for your ignorance and s*** attitude." - Firemage7777 to SuperZay ... Copied to Clipboard!
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Punnyz 01/15/20 1:59:42 PM #40: |
Lucavi000 posted...
go to nvidia.com, download geforce experience, run and install it and let it download the drivers for you.oh is that how you do it? I'll give it a shot --- ... Copied to Clipboard!
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Mr Lasastryke 01/15/20 2:02:53 PM #41: |
Lucavi000 posted...
go to nvidia.com, download geforce experience, run and install it and let it download the drivers for you. oh ok, i thought you had to manually replace hardware or something. i guess in that case people would have said "replace" rather than "update" >_> --- Geothermal terpsichorean ejectamenta ... Copied to Clipboard!
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Mr Lasastryke 01/15/20 2:04:06 PM #42: |
Punnyz posted...
so there was an update waiting for me, something to do with windows 10 yeah, there was a new version of windows 10 released yesterday. i just updated it too. it's supposed to update automatically so i'm not sure why that didn't happen for either you or me. --- Geothermal terpsichorean ejectamenta ... Copied to Clipboard!
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Punnyz 01/15/20 2:05:07 PM #43: |
i installed it but it doesn't let me do anything , nor is it doing anything
--- ... Copied to Clipboard!
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ChichiriMuyo 01/15/20 2:57:58 PM #44: |
Its likely doing something, even if it's getting stuck. What's it stuck displaying? Were there any sounds you're not used to?
--- "The X-Treme lineup is annoying as all get-out in a fight." - NBIceman ... Copied to Clipboard!
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Punnyz 01/15/20 3:12:01 PM #45: |
ChichiriMuyo posted...
Its likely doing something, even if it's getting stuck. What's it stuck displaying? Were there any sounds you're not used to?what are you referring to --- ... Copied to Clipboard!
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Heroic Bigpun 01/15/20 4:11:20 PM #46: |
Also yes, i knoe people that build computers. In fact, my coworker is the one that built this computer. I bought it from someone else, but he's friends with my coworker. Despite that, when I asked him about all this all he is saying is just to reset it. No troubleshooting or anything
--- pUnny at his phone. Expect tYpos ... Copied to Clipboard!
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greengravy294 01/15/20 4:16:18 PM #47: |
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hockeydude15 01/15/20 5:47:51 PM #48: |
Heroic Bigpun posted...
Also yes, i knoe people that build computers. In fact, my coworker is the one that built this computer. I bought it from someone else, but he's friends with my coworker. Despite that, when I asked him about all this all he is saying is just to reset it. No troubleshooting or anythingI mean you are probably going to have to reset it if the driver/windows update didn't fix the problem. It really isn't worth all the time to figure out what exactly is the problem if it isn't a update or heat issue so a fresh install should fix the problem unless it is hardware related. Just save the files you want to keep on a backup drive or USB stick, fresh install windows deleting everything and re download stuff. --- Yawn ... Copied to Clipboard!
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xp1337 01/15/20 6:18:55 PM #49: |
I'm not 100% sure this will work for you since I'm using a laptop to check this to work out the steps that doesn't have Nvidia but if you want an alternate way to try to update your graphics driver:
Mr Lasastryke posted... yeah, there was a new version of windows 10 released yesterday. i just updated it too. it's supposed to update automatically so i'm not sure why that didn't happen for either you or me.Small tangent but this is actually a very important update that everyone (not just puns!) should get on. Windows 10 was just revealed to have a critical RSA/Certificate flaw that yesterday's Windows 10 update fixes. --- xp1337: Don't you wish there was a spell-checker that told you when you a word out? ... Copied to Clipboard!
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Lucavi000 01/15/20 8:50:14 PM #50: |
@Punnyz
If you want to update your GPU drivers and keep them up to date and get notifications when updates come out then go here and hit the green download button to download GeForce Experience. https://www.geforce.com/drivers After it downloads, install it and then just follow the onscreen prompts and it will automatically get the correct most up to date driver for your GPU then you just click the express installation option and poof. Done. When there is a new updated driver the program will let you know and you can choose to install the update or not. If you have any issues just let me know. Should be fairly straight forward. --- "Doesn't matter, still obtainable. You were wrong, simply admit it and apologize for your ignorance and s*** attitude." - Firemage7777 to SuperZay ... Copied to Clipboard!
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