Current Events > You try to come to work but you can't find parking, what would you do?

(+) Yeah! (+)

We had an appointment today cancelled because they couldnt find parking and the mother in law is furious because she says its their problem and that it should take however long it takes for them to find parking if they badly want to serve us

they just backed out of service for us today rather than risk a ticket for double parking in downtown San Francisco

are they justified to cancel on us if they cant find parking? or should they try harder if they badly want to serve us?

bump because the mother in law is angry we wont get our $1599 USD TV fixed today by the geek squad!

So the repairman was coming to your house, couldn't find parking close by, so they fucked off and cancelled?

lmao that's wild

hyperskate65 posted...

So the repairman was coming to your house, couldn't find parking close by, so they fucked off and cancelled?

lmao that's wild

well they did say they tried to find parking for 20-30 mins but it was getting to impossible territory so they told us theyre cancelling and we can reschedule if we want

That's still wild. You're paying them to do a job they agreed to. That's not your fault that they can't find parking.

If there's no parking there's no parking, I'm not sure how "try harder" would magically cause parking to appear. Guessing there's stuff in Geek Squad's TOU or whatever about parking for appointments like this.

Murphiroth posted...

If there's no parking there's no parking, I'm not sure how "try harder" would magically cause parking to appear. Guessing there's stuff in Geek Squad's TOU or whatever about parking for appointments like this.

This

the onus is on the customer for there to be parking available imo

i do realize that sucks for people in crowded cities but it is what it is

EDIT: I used to work for a service company and it was in our contracts that the customer must provide parking. keep in mind servicers have to cart around a bunch of tools and parts too

Yeah this just sounds like an unfortunate circumstance that he has no control over. Getting upset at the repairman seems unwarranted.

Could you have offered him your parking spot if you have one?

TheGoldenEel posted...

This

the onus is on the customer for there to be parking available imo

i do realize that sucks for people in crowded cities but it is what it is

EDIT: I used to work for a service company and it was in our contracts that the customer must provide parking. keep in mind services have to cart around a bunch of tools and parts too

Yep, and they also definitely had other appointments to get to. Spending 20-30 minutes to try to find parking sounds like their did their due diligence and made an effort.

Crimson_Corsair posted...

Yeah this just sounds like an unfortunate circumstance that he has no control over. Getting upset at the repairman seems unwarranted.

Could you have offered him your parking spot if you have one?

Unfortunately we cant because we live in a condo and our parking management has very strict rules on who can park there. They even gave us problems over our rental car being in my parking spot while my car was getting fixed.

smh theyre charging us a cancel fee

MAR10_KarT posted...

smh theyre charging us a cancel fee

This was definitely in whatever contract y'all signed with them for the appointment, as was something about parking more than likely.

TC I'm gonna be honest with ya, I always get the warranty through best buy but everytime I've had to use it, they come out, wind up actually breaking my tv further like either cracking the screen or just frying the thing and I wind up having to go back down to the best buy and get a brand new tv. I mean its not the worst thing, but TV repair is super iffy especially with the panels being as thin as they are nowadays

TC acting like Geek Squad should feel privileged to come out and set up his tv lol

Call the towing company and get these peoples cars removed from my driveway

they should have 2 people go out and one person can just drop the guy off and pick him up after hes done

Fair, next

Blame the HOA

TheGoldenEel posted...

the onus is on the customer for there to be parking available imo

TC is responsible for parking on a public street? How does a person do that? Just start towing legally parked cars?

Some people do enjoy bending over for companies don't they.

solosnake posted...

they should have 2 people go out and one person can just drop the guy off and pick him up after hes done

This makes sense, one guy can do laps around the block and drop off tools as needed

[LFAQs-redacted-quote]


Is it really our job as a customer to do that though? They should come an hour or two early to allow the time to find parking, no?

MAR10_KarT posted...

Is it really our job as a customer to do that though? They should come an hour or two early to allow the time to find parking, no?

Are you trying to make this sound like a joke topic

TheGoldenEel posted...

Are you trying to make this sound like a joke topic

No im serious. People should be more responsible for work they agreed to do.

Nobody will baby them forever

MAR10_KarT posted...

No im serious. People should be more responsible for work they agreed to do.

Nobody will baby them forever

What, precisely, do you want them to have done?

Run up on the curb?

MAR10_KarT posted...

No im serious. People should be more responsible for work they agreed to do.

Nobody will baby them forever

Nobody babied them this time. They showed up, had no place to park, charged you anyway. lol

Bro got paid to circle the block for 20 minutes

I'd say they're justified in cancelling, but I get why you'd be frustrated.

How do you normally handle getting service to that building? I imagine it's one of those areas where street parking is always hard to find.

MAR10_KarT posted...

They should come an hour or two early to allow the time to find parking, no?

Are you fucking serious right now

Let me be serious for a bit here

say you had an office job, and you had nowhere to park by your work

what do you just refuse to show up to work and cancel?

this is the same thing

MAR10_KarT posted...

Let me be serious for a bit here

say you had an office job, and you had nowhere to park by your work

what do you just refuse to show up to work and cancel?

this is the same thing

It's not at all the same thing. If you work at an office, your work location doesn't change every day, so you know what to expect each day.

For a repair person, they never know what kind of location they're going to until they get there.

Get the person parked in my clearly labeled assigned space towed. Park somewhere else in the meantime.

MAR10_KarT posted...

Let me be serious for a bit here

say you had an office job, and you had nowhere to park by your work

what do you just refuse to show up to work and cancel?

this is the same thing

Why are we assuming that this office doesn't have its own parking lot for employees?

MAR10_KarT posted...

Let me be serious for a bit here

say you had an office job, and you had nowhere to park by your work

what do you just refuse to show up to work and cancel?

this is the same thing

It's not even remotely the same thing. As has been explained to you multiple times, this is absolutely going to be covered in Geek Squad's TOU or whatever, which you probably should have read before booking an appointment, and they 100% had other appointments to get to. Maybe stop whining.

Absolute joke topic and joke poster. Guarantee you didn't bother to mention to them that parking might be an issue, and that's absolutely something you would have known ahead of time.

What a consumer friendly board this is.

I do think your housing complex should have a dedicated spot for repair/maintenance/delivery if it is so difficult to park but that is not the TC's job.

[LFAQs-redacted-quote]


San Francisco

Wait in your car for them and then give them your spot. Then you circle the block while they do TV stuff

Jiek_Fafn posted...

Wait in your car for them and then give them your spot. Then you circle the block while they do TV stuff

Yep, this is what he shouldve done.

I had honestly never even contemplated this scenario. I live in a rural area in the Midwest. The idea that someone wouldnt have parking at my residence is literally not possible.

As for your scenario Id be disappointed but also understand. They did everything they could and have a schedule to keep. Id be frustrated to be charged for the cancellation though.

MAR10_KarT posted...

Let me be serious for a bit here

say you had an office job, and you had nowhere to park by your work

what do you just refuse to show up to work and cancel?

this is the same thing

I mean that's the job fault for not providing enough parking for their employees. If their employees can't find parking then how are they reasonably able to make it to work? How isn't this the fault of the job???

MAR10_KarT posted...

Is it really our job as a customer to do that though? They should come an hour or two early to allow the time to find parking, no?

No but seriously. Fucking what

MrFingers07 posted...

I mean that's the job fault for not providing enough parking for their employees. If their employees can't find parking then how are they reasonably able to make it to work? How isn't this the fault of the job???

you know there are people who literally have to pay for parking every day for their privilege of working at a job in a city right?

cities weren't built for parking cars. they were built for accommodating large numbers of people, moving about on foot

MrFingers07 posted...

I mean that's the job fault for not providing enough parking for their employees. If their employees can't find parking then how are they reasonably able to make it to work? How isn't this the fault of the job???

Ummm...I'm assuming you've never worked in a big city then. Before my job became at-home due to COVID, I paid for parking out of my own pocket in a public lot...like 95% of every other downtown worker.

Even if you work in an office building that has a parking facility underneath it, the companies don't own it. It is owned by the building and they don't just give out free parking. They are usually all public lots used all week long for anyone parking downtown, even on weekends.

It's either that or public transit. You think every company in a city has a private parking lot for employees? LOL.

thronedfire2 posted...

you know there are people who literally have to pay for parking every day for their privilege of working at a job in a city right?

Yep it's $100 a month for a parking pass at my office. The company that owns the lot is making such a killing on that

cities weren't built for parking cars. they were built for accommodating large numbers of people, moving about on foot

Disagree here though. It may apply to some cities, but not all. You're in for a rough time if you try to get everywhere by walking here in Los Angeles.

NoxObscuras posted...

Yep it's $100 a month for a parking pass at my office. The company that owns the lot is making such a killing on that

Disagree here though. It may apply to some cities, but not all. You're in for a rough time if you try to get everywhere by walking here in Los Angeles.

that's true, I was thinking mostly east coast since I live in MA. it definitely depends on the city

I lived in Tempe, AZ for like 9 months and I loved the roads there, but you could tell that was a city that someone designed ahead of time and not something that expanded naturally as people settled in new spots

Sandalorn posted...

What a consumer friendly board this is.

Imagine actually agreeing with the TC that the workers should have come up to 2 hours early to find parking. There's certainly people being ridiculous in this topic but it's not who you think it is

Dudebusters posted...

Imagine actually agreeing with the TC that the workers should have come up to 2 hours early to find parking. There's certainly people being ridiculous in this topic but it's not who you think it is

Well, since I never actually agreed with that I guess I don't have to worry about that.

Here's a little snippet from one of my posts. In fact it is from the same one you quoted but you being the honest person you are just decided to omit it :

"I do think your housing complex should have a dedicated spot for repair/maintenance/delivery if it is so difficult to park but that is not the TC's job."

It's amazing just how much lying goes on in here. Tagged.

Maybe you shouldn't live where it's so crowded that there are no parking spots available anywhere.

Sandalorn posted...

Well, since I never actually agreed with that I guess I don't have to worry about that.

Here's a little snippet from one of my posts. In fact it is from the same one you quoted but you being the honest person you are just decided to omit it :

"I do think your housing complex should have a dedicated spot for repair/maintenance/delivery if it is so difficult to park but that is not the TC's job."

It's amazing just how much lying goes on in here. Tagged.

That quote doesn't suggest you disagree with what TC stated, and you reacted to people disagreeing with TC as if they're just shilling so uh yeah it obviously looks like you're agreeing with them. Tagged.