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| Topic | Had a customer pull that "I want to talk to a Manager" bullshit on me. |
| meestermj 09/28/17 4:37:14 AM #6 | Pepys Monster posted... You didn't do a very good job of explaining this story, TC. What was the customer's complaint? Why did he have to drive to another location? Their product stopped working. Our return policy is to provide a replacement for them if possible, and direct them to another location if we can't. Another store had his exact product and would have been happy to replace it, except he threw a fit because he didn't want to drive over there. Maybe read your fucking receipt next time and actually see the return/exchange policy. --- Psn: beastlytoast Left-handed fire-slapsies leave me feeling confused about life. - Merydia |
| Topic | Had a customer pull that "I want to talk to a Manager" bullshit on me. |
| meestermj 09/27/17 8:02:37 PM #1 | 80/80 And when I said "I'm actually the assistant manager." This asshole has the GAUL to look me in the eye and say "Well then, I want to talk to the MANAGER Manager." Fucker took it to another level. All because he was too fucking lazy to drive to another location for a replacement. --- Psn: beastlytoast Left-handed fire-slapsies leave me feeling confused about life. - Merydia |
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