Man I don't really try to defend Blizzard but I usually end up doing it anyway.
I don't really see what the big deal about any of this is. I was super excited to play the game and when I couldn't I wasn't happy but I know stuff happens and that it was okay to go do something else for a bit.
The game itself plays great and I am about 15 minutes from beating it (bad server restart time for me ;_;) and I have had such a good time and will have an even better time when I ramp up the difficulty.
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http://firsthour.net/screenshots/suikoden-2/suikoden-2-luca-blight.JPG
The Cult of Personality.