neonreaper posted...
Nintendo
Oh dear what at all the Capcom votes. I'm not much of a hater of anything, but they really seem to be trying to earn my ire lately. MML3 (especially the news about Inafune offering to stay on to do it), AAI2, Mercenaries 3D, RE4HD, UMvC3... Basically, screwing consumers over to cut costs. Which never works in the log term.
uhhh
The two do not even compare. I'm not going to say Nintendo are perfect, but recent Capcom borders on moustache twirling villainy in that regard.
Hell, for a counter point, Nintendo certainly didn't need to give 3DS owners 20 free games, but they still did, despite short term costs. Of course when you get down to it, consumer satisfation is a way of acheiving greater long term benefits, but that's a win/win situation. Capcom on the other hand seem to exist only to reap the short term benefits, without thinking about how their actions may effect them in the longer term. It's not just hurting consumers, it's self-destructive. Trying to stop used game sales with Mercenaries 3D will only devalue new copies. Not localising AAI2 will reduce the chances of success of future AA games, hurting a profitable series. RE4HD being a lazy port will only lead to lower sales because superior versions are available on other systems for cheaper. UMvC3 will only lead people to not buy their next fighting game, instead waiting for the ultimate version a matter of months later (and if this were years, it would be okay, but it's not). And of course, all of these, and especially the announcement and cancellation of MML3 (followed by the cheek to blame it on fans who were nothing but supportive) will annoy the consumer, making them less likely to buy future Capcom games.
Nintendo on the other hand are actually pretty good at the whole consumer relations thing. They admitted they messed up with the 3DS price drop thing, and to placate the customers they gave away a very considerable value's worth of free games at some cost to themselves. This obviously has long term benefits, and helps the consumers out as well. And Nintendo do that a lot, always being generous with free software and gifts. It's all a big marketing scheme, of course, but one that the consumers benefit from as well. The only thing Nintendo really dropped the ball on in regards to customer relations was the Operation Rainfall fiasco, and that at least was only one branch of the company making itself look bad (while another came out looking better than it did before).
The key to successful business is pretending to care. But Capcom have made it clear that they don't give a damn.
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^Poorly disguised anti-caps sig