LogFAQs > #978911193

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TopicCustomer service seems to be dead
NittanyLions23
02/18/24 3:05:22 PM
#5:


Aristoph posted...
Customers have always been entitled pricks. Employees are just finally starting to not take the bullshit anymore.

OK, so heres the reason I made this topic.

My dad is a medical marijuana patient.

So I went to the dispensary to get him his stuff (cartridges).

The other day he told me that one of the cartridges are broken, so I told him Id take it back and get a replacement for him.

I get there, the cashier immediately shuts me down and says they have a strict 48 hour return policy.

I think this is unreasonable, because there was no way for him to know that the product was defective until he opened it and tried to use it.

Long story short, the cashier ends up cussing me out and calling me a racial slur.

Unbelievable experience. But this seems to be the norm.

Theres just no sense of customer service anymore.

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