LogFAQs > #983758527

Ticketing companies are all screwed.

I'm going through my own battle with Ticketek. They're one of the other big ones in Australia.

I bought a ticket to a big stadium wrestling event. Purposely chose a seat which was parallel to the ring, with a good view.

Tickets weren't selling and the company decided to change to a smaller venue. My ticket got transferred, however I got no choice in my new seat. Now it's aligned with one of the corners. Wrestling shows generally have the pillars supporting the light and sound rigging in line with the corners. So I'll have my view obscured.

Have tried to get a refund, but apparently it's not in their policy to provide refunds in these cases. Took about a month before they finally got back to me to say that.

Fine, I decide I don't want to go now and go to their official reselling site. My new ticket is apparently worth $0 and will not allow me to post it. Its been three weeks since I sent a request for them to fix it, gotten two responses which were flicking me from one team to the next.

I'm half expecting them not to get back to me before the event (it's next month) and be unable to recoup any of my ticket price.....