LogFAQs > #884196672

My friend recently worked on a paper for my online job. He turned it in to the client, and made sure that he cited all his sources, within the paper and within the references section. Soon after, my friend got a message, saying that he had plagiarized and needed to change the highlighted parts, shown in a newly uploaded document called "plagiarism". Some of the highlighted parts were even from quotes that he cited properly! He was then threatened with a plagiarism fine, so he fixed everything. My friend then spoke with support, and told them that there was a huge mistake and that everything was cited, explaining his side. However, support said, "We only go by the facts". What the heck? Even I'm mad about this, hearing what my friend had to deal with. Should he try and do more, or just let it go?