LogFAQs > #965011920

I'll also note, I find it absolutely hilarious when a customer insists on not using it when they could save a lot of time by doing so. I've often had cases where self serve has been nearly dead but the other lanes have queues 3 or 4 people long, and I'll spot someone only slightly over the 12 items limit and offer to let them use the self serve but they don't want to.

Sometimes this comes from misunderstandings (eg. A lot of customers seem to believe you can't purchase age restricted items on the self checkouts) but like... You're gonna wait around for ages, letting your frozen shit melt more etc, just to make some ego-driven point? I mean it's their call, but yeah, just seems dumb as fuck.