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| Topic | Who here ever worked at an IT call center? |
| yemmy 07/28/23 10:39:19 AM #32: | LightHawKnight posted... I work IT at a lawfirm and boy is it insane how technologically inept lawyers are and even more insane how they never ever provide any of the information needed to troubleshoot the issue. I dont get it, they have know that we need information like they do for their work dont they?! Also always get a Yes response to a paragraph list of questions in bulletpoint to make it easy to read, none of which are yes/no questions. I would trade places just to be able to be on-site instead of always on the phone. Also I doubt lawyers use quite as much shitty proprietary database shit that you have to manage the back end of (that is always fucking up, even if it isn't the user's fault, but most of the time it is). The people you call whenever the law firm software is fucking up beyond what you can fix is basically who I would be, but imagine you're managing like 20 different systems(as well as hardware) to a bunch of doctors and nurses that are already pissed off and stressed. It looks like a gd nightmare so far --- p226 ... Copied to Clipboard! |
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