LogFAQs > #975115356

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TopicWho here ever worked at an IT call center?
BlazinBlue88
07/28/23 11:38:53 AM
#39:


Unanimous opinion in the IT world is that hospital/medical is one of the worst fields to work in. Add to that you're working call center instead of standard internal IT. No wonder you're miserable dude. lmao

Also if you have a decade of T1 IT experience? Why have you not applied for T2 or sysadmin jobs yet? Certs help advance your career but they aren't necessary. Experience trumps certs. It doesn't have to be on-site experience either. Self learning at home is a requirement to advance in IT. Get a home lab built up, learn some scripting/automation, create a free tier AWS account and tinker.

An IT call center seems like a downgrade for someone with a decade of IT experience.

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