LogFAQs > #975265389

A couple years ago on my wifes birthday I took her and her mother out to dinner downtown. The only place to park that weekend afternoon was in a parking lot where you had to log into an app to pay for your time. My wife used her phone to open the app and used my card to pay for parking. It was one of those apps where you have to put in your license plate number. Well my wife saw we had used it before and didnt think to verify the license plate matched. Parking was paid and we went to dinner. We came back a hour later to see my car was gone.

I cant remember who I called but I was told the car was towed by a company. So I called that company and they confirmed it and that I can come pick it up 5 miles away for $300. I told them I had paid for the parking and there must have been a mistake. They said theyd send the person who towed it my way to talk to me.

Tow truck driver pulls up in their regular truck (not an actual tow truck just someone that attaches cars to his hitch) looking like a total meth head accusing me of not paying for the parking. I showed him the proof in the app then he accuses me of trying to use the plates from the people that parked next to me and said that he saw me speaking to them. Which of course never happened and he didnt want to bother looking at their plates on the app history to confirm that. So he drives off not giving a damn he screwed someone.

So I checked the app and saw it was from when we used a different car months prior and my wife had assumed it was the same plates as my vehicle. Simple misunderstanding and the parking was paid for so youd think at the least it would lower my fee substantially or have it waived altogether. I call the shop to explain how unprofessional the tow driver was and everything else and they said theyd talk to the owner of the shop about it. They call me back shortly after to tell me the owner said if I want the vehicle back itll cost me $300.

So I start calling lawyers and they tell me theres nothing I can do because it was a private lot and the owners can do whatever they want. I get a ride up to the tow company and its an automotive garage where the tow driver is standing outside guarding my vehicle. I look at the billing and they charged me an extra $50 for an after hours fee when it wasnt after hours when it was towed. I pay it off and suddenly theyre all nice to me.

Whenever I think about it I still get upset knowing I was wronged and no one likes to be falsely accused to their face.

Anyone else have any stories to share?

Inb4copynpaste.