LogFAQs > #941575283

My fiance applied for unemployment at the start of April. She didn't hear from a single person until the end of last month. She called multiple times a week, and every time she was on hold for hours and hung up on.

The first person she heard from claimed there had been an error in the system and they never received her first claim, and she'd get no back pay.

The second person actually fixed the issue, and backdated her claim to late March when the shutdown started, and set up to have several checks sent to her.

We finally got the checks, and it's fucked up again. From the start there were two fewer envelopes than expected. Then there were abiut a quarter of them denied for various reasons despite having worked directly with someone for them, asking her to call the office that never fucking answers. And of the checks we did get, a full half of them are only a third of what they should be.

There have been multiple stories of unemployment failing to address things. Like, they set up emergency offices to take claims, but then only send them a trickle of applications to process and don't let them field incoming calls, so they're only spending roughly two hours a day working. This is fucking unacceptable and they need to be held accountable.