LogFAQs > #942224680

I work corporate IT so I don't generally deal with Karens (in fact most customers are grateful to see me because it means their problems are being fixed), but I do get them on occasion. I had one woman complain to my boss because I showed up unannounced at her cubicle instead of making an appointment. I guess she didn't want anyone knowing she wasn't actually doing any work. So the next time I got a trouble ticket from her I just marked it as "waiting on vendor", which stops the clock and freezes the ticket indefinitely.

20 years ago I worked as a manager for a computer store and I had someone call in complaining about the terrible computer we sold her and how she'd brought it in so many times to get it fixed. This didn't sound familiar (it was a very small shop) so I tried to look her name up in the computer but didn't find anything. Finally I asked if she was calling the correct store. She started cussing me out and finally said "You're the one next to the mall". And I replied, "The closest mall is 15 minutes away. You're calling the wrong store."

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Minutus cantorum, minutus balorum,
Minutus carborata descendum pantorum.