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| Topic | Comcast BIlling/Support Site question |
| GANON1025 10/15/20 2:06:22 PM #1: | So I'm trying to help my parents lower their monthly Comcast bill. They dont want a special deal or anything, they just want a smaller, cheaper plan than they have now. They got a ton of channels they dont use, extra boxes, and internet thats probably fast than what they need. The just need basic internet, cable and maybe an extra cable box. I log into their account and... is there really NO way to do this online? Whenever I try to go to any page that sounds like they could have an option to change the plan, I get some kind of error message. "Sorry, something went wrong, please contact Support!!" Well I don't think they're sorry at al!! I'm fairly certain this isnt a real error, and they are just forcing you to call. I guess what I'm asking is, am I missing something or what? --- ... Copied to Clipboard! |
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