LogFAQs > #948292368

6 y/o George Johnson from Connecticut had secretly spent over 16,000 on his mom's credit card to buy UPGRADES for his favourite video game, SONIC FORCES and now Christmas is CANCELLED cause they have to PAY UP!!

In July, George used his mother, Jessica's Ipad and went on a spending spree in Apple's app-store buying up virtual "golden rings" costing 1.99 to 99.99 that unlocked new characters and levels

Now they can't afford their mortgage and are forced to cancel christmas..

Apple has refused to return the money saying they failed to turn the child proof settings on

41 y/o Jessica is a real estate agent who said her child's behaviour is like a DRUG ADDICT and called these games PREDATORY

She said "It's like my 6 y/o was doing lines of cocaine and doing bigger and bigger hits. These games are designed to be completely predatory and get kids to buy things. What grown up would spend 100 on a chest of virtual gold coins?"

When George was told what he had done, he offered to "pay you back mom"

Jessica, who works on commission said "How? I pay him $4 to clean his room. I didn't get a paycheque from March to September. My income has decreased by 80% because of this pandemic. I don't know about Christmas"

Her husband cares for their 2 kids full time and she works from home cause of covid-19 and didnt notice her ipad had been taken by her younger child.

On July 9, 2500 worth of charges appeared on her credit card from Apple that she didn't authorize because they were bundled together and didn't link to the game.

She thought it was fraud and called the bank and filed a fraud claim once it reached 16,293.10

In October her bank confirmed the charges were legit and said she had to contact Apple

Apple ran through a "buried list of all the charges" and noticed a Sonic icon that was the culprit..

But she missed the 60 day window to claim the payments back and said she didn't call within 60 days cause Chase told her it was likely fraud and that paypal and apple.com were top fraud charges

She said "Apple said 'tough'. They told me that, because i didn't call within 60 days of the charges, they can't do anything"

She got no sy mpathy even when she said they can't afford the mortgage on their house and was told she has a setting she should have known.

She says "Obviously if if had known there was a setting for that, i wouldn't have allowed my 6 y/o to run up nearly 20,000 for virtual gold rings"

She's now warning other parents about putting child proof settings on before letting kids play on Ipads and phones as she's appaled that this is even possible in these games and apple devices are not pre-set

Jessica lays the blame on Apple and not her son stating "My son didn't understand that the money was real. How could he? He's playing a cartoon game in a world taht he knows is not real. Why would the money be real to him? That would require a big cognitive leap. I may have to force this kid pay me back in 15 years when he gets his first job"

Apple, Chase and Sega did not comment on this story

Do you think they should be forced to pay back the 16K smackers?

https://i.imgur.com/xWO7WeB.jpg

https://i.imgur.com/wtks6BT.jpg

https://i.imgur.com/7I9uhuU.jpg
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