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| Topic | Customer returns our wifi equipment-gets home and calls in upset she has no wifi |
| CountDog 06/05/21 1:38:54 PM #27: | I I'm a unique situation when it comes to customer service. I'll get hundreds of people everyday. And I'd say about 2/5 of the customers act in the manner your describing. That sort of air headed attitude doesn't even make me think about it anymore. I'm actually respectful towards people now more than ever because I only just sympathize. And I think I only reached that point because I've just dealt with thousands of people now. And have exhausted the blatant interest of observing how ignorant someone can be about one thing vs another. I have my absent minded moments here and there. And typically my experience has now lead me to usually only expressing gratitude however foolish others or I may seem in a situation. However sometimes a story like yours will have me recess in imaginative interests towards that thought. "Oh I wonder how that went earlier?". Or "I wonder what there gonna try and do now. And I will I have to help later again?". --- ... Copied to Clipboard! |
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