LogFAQs > #959451634

sLaCkEr408___RJ posted...

Only problem I have is not related to the subject, but it is your condescending tone you keep taking with me and how you keep repeating rules, rules, rules despite me continually expressing I understand.

A potential benefit is not getting butt hurt to the point where you whine about your job. I mentioned this to you already. There will always be customers who complain, but if you can somehow flip the experience by doing something special the there's a chance they'll remember your kindness which can be rewarding in different ways.

Nothing I've said changes your routine other than offering a mask if they don't have one. Kick em out if they refuse.

I'm not whining about my job. Your concocting a straw man. I'm not explaining this to you again after this post.

I followed Lyfts policies to a T and this customer was completely out of line to call me racist.

I'm genuinely baffled how you keep overlooking the fact that she called me racist and keep trying to act like she would have learned something productive out of this. Well, she did learn that she can't talk her way out of not having a mask when ordering ride share. She learned that there are consequences for that.

I asserted myself with her very clearly what the rules are in the most polite and calm way that I possibly could and I got yelled at and called a racist for it.

This was a problem passenger and she rightfully got reported for it. Customers who break any sort of safety related rule at a business should not at all be given any leeway. This isn't just about my safety, but the safety of other passengers as well.

If she had gotten to my car and stood outside my car for a sec and said "I'm sorry, but I don't have a mask, I thought I had one or lost it whatever, do you have one I could use?"

She didn't do that though. She just got into my car and expected it not to be an issue despite Lyft communicating through the app a few different times that masks are required. She chose to ignore that and get into my car and act like the rules don't apply to her.

She even asked me "why can't you just be a good Samaritan and give me a ride anyways?"

She felt entitled to it and got put in her place and then she accused me of racism.

This person deserves absolutely zero sympathy from anyone


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just tell them all your base doesn't belong to us because we were getting stoned...they'll understand-Ken156