LogFAQs > #960823732

Gobstoppers12 posted...

It depends heavily on the location itself, as the error is almost always the result of an employee doing something wrong somewhere in the pipeline. Either taking the order down wrong, or putting the order together in a way other than what's on the ticket, somebody's fucking up their job.

That means inadequate training, or maybe just lack of work ethic on the part of specific employees. Either way, you can always tell a good location apart from a bad one after a few visits to both.

Agreed. These usually are systems problems, but you can tell which managers actually care about fixing the pipeline vs just letting the employees roam free. I'm sure a lot aren't even aware they're making the mistakes. But it's still frustrating for the consumer because across franchises you get wildly different results.