It was more about Tales in genera, but yeah, that includes the characters and story! I haven't really gone above and beyond to praise either in XIII-2, though. I like Noel a lot, Serah was good after a few hours, and Caius was interesting, but they aren't 'best ever' or anything.
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"When I was a young man, I had liberty, but I did not see it. I had time, but I did not know it."