LogFAQs > #913405659

Take a chill pill dude. Jesus Christ.

If you talked to someone on a Sunday, then obviously they do have a 24 hour line. If she canceled your card, then she isn't useless. That's the most important thing is canceling the card so that the fraud won't continue.

Assuming it is actual fraud, then you will be reimbursed, but it takes time while they investigate. They're not just going to take your word for it. That would be incredibly stupid of them to just take someone's word for it. They have to do their own investigation, and that takes time.

I understand you're upset, but you're taking your anger out on the wrong people. You should be pissed at the people who committed the fraud, not the banking people. It's not their fault.