LogFAQs > #978619377

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TopicThere's a new tiktok trend involving what I do for work
Jen0125
02/02/24 5:27:24 PM
#3:


EclairReturns posted...
Would that not conflict with company protocol? You know, client-expert confidentiality and all that? What about that vocalized disclaimer about calls being recorded for QA purposes? Surely, their videos would be enough to get them the figurative axe?

I would hope so. I almost want to find where these people live and send the videos to the departments of insurance in their state because I just find this so egregious. I don't really care if you don't know as a viewer who they're talking to. It's a private business conversation. We only record calls ourselves for quality assurance so why are they broadcasting?

And are they telling people they're recording the call for other than quality assurance purposes or does it not matter because you can only hear one party?

It's just all unethical.
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