Current Events > Indiana woman charged $350 for negative hotel review

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http://wric.com/2017/12/19/indiana-woman-charged-350-for-negative-hotel-review/

A woman in Indiana says a hotel charged her $350 after writing a negative review of her stay.

Katrina Arthur and her husband were just trying to enjoy a getaway trip in March of 2016, but soon after arriving at their hotel things took a turn for the worse.

Arthur tells WRTV, soon after arriving she could smell sewer, and the air conditioner and water pressure werent working.

So I checked the bed, and I found hairs, dirt, so I wasnt crazy about that either. I was disgusted, said Arthur.

After arriving home she got an email from the hotel asking for a review. Arthur didnt hold back.

I was honest and I wanted people to know not to waste their money, not to go there because I know people save their money for special occasions, she said.

But soon after her review, Arthur says the hotel charged her $350 and she received a letter from an attorney threatening legal action.

That scared me to death. So I went ahead and took it down, she told WRTV.

However, she did contact the Indiana Attorney Generals Office, who has now filed a lawsuit against the hotels management group for violating the states Deceptive Consumer Sales Act. The lawsuit claims the hotel had a policy in place that allowed them to charge customers for negative reviews, and a copy of that policy wasnt provided to customers.

Arthur says she just wants her $350 back and hopes the states lawsuit will send a message to consumers who post online reviews. Theres nothing wrong with being truthful.

What scumbags, I hope between bad press and lawsuits they go under.
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I hope that hotel gets shut down.
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voldothegr8 posted...

The lawsuit claims the hotel had a policy in place that allowed them to charge customers for negative reviews

How the fuck would that be legal?
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So they charged her credit card the $350 beyond what they took for the hotel stay? That's fraud. That's pure fraud right there. They can't do that. They should lose their license for that.
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What a bunch of fucking assholes. Wonder how many times they've done this before.
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BulletWing posted...

voldothegr8 posted...

The lawsuit claims the hotel had a policy in place that allowed them to charge customers for negative reviews

How the fuck would that be legal?

Penalty clauses like that are generally unenforceable.

https://en.wikipedia.org/wiki/Liquidated_damages
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Alucard188 posted...

So they charged her credit card the $350 beyond what they took for the hotel stay? That's fraud. That's pure fraud right there. They can't do that. They should lose their license for that.

Go mod the hotel
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You can just charge that back and double fuck the hotel.
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The Admiral posted...

You can just charge that back and double fuck the hotel.

Chargeback doesnt guarantee youll get your money back permanently
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