Current Events > Can I convince a gacha company to fix a tiny wrongdoing?

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fuzzylittlbunny
08/09/17 4:01:15 AM
#1:


Okay, here's the scenario:

I like Kamihime Project, a pretty stereotypical waifu gacha game. I've been really patient, and have gotten almost all the characters I wanted through grinding, so I figured I would be okay spending money just once. I mean I put way more time into it that so many $40-$60 Vita and PS4 games.

There was a special where if you use gold (the premium currency) to draw, there would be a higher drop rate for some characters that I really wanted, one of which was Susanoo. Here's the thing: The banner said that there was an increased drop rate for Dark characters. You get characters by getting their weapon, which then unlocks the character. The weird thing? It was only after I pulled that I discovered that while the character Susanoo is Dark, the weapon that unlocks her is Electric (she's the only character in the game with a different element than her weapon), meaning that she didn't actually have a higher drop rate.

I contacted game support about that and they said it was a typo and fixed the description in the game. However, they also just said that I could've checked the drop rate odds. I admit that's true, but that was literally false advertising.

tl;dr
Company made a typo, I wasted $30 on something I normally wouldn't have spent any money on because of said typo.
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Dash_Harber
08/09/17 4:03:16 AM
#2:


fuzzylittlbunny posted...
I wasted $30


Holy shit, a character costs $30?
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SGT_Conti
08/09/17 4:05:56 AM
#3:


The only other gacha game I really play is Love Live and if a mistake like that was in any part of the description, Klab would refund it right away to any player who contacted them and could verify they did indeed spend gems on the scout. If you already talked to the developers about it and they said "tough luck" I don't think there's much else you can do, unless you're willing to contact a lawyer and pursue legal action.
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fuzzylittlbunny
08/09/17 4:07:53 AM
#4:


Dash_Harber posted...
fuzzylittlbunny posted...
I wasted $30


Holy shit, a character costs $30?

No, you can't buy characters (to my knowledge). It's for pulls; that one was for 10 pulls, with like 2 guaranteed SR or higher as well as the boosted drop rate for Dark characters.
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fuzzylittlbunny
08/09/17 4:17:14 AM
#5:


OMFG the most hilarious censoring. When I tried to send my message it says "“meth” cannot be used. Please enter an alternate message". Since when is "meth" taboo? Moreover, you know what word was being censored because of it?

...Something. lolz
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SONIC_305
08/09/17 4:27:47 AM
#6:


Lmao
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SGT_Conti
08/09/17 4:30:16 AM
#7:


Yeah these games have the weirdest filters. At one point, Love Live had Honoka as a banned word. Literally the name of the protagonist and her name was banned presumably because it had "ho" in it.
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fuzzylittlbunny
08/09/17 4:34:23 AM
#8:


WTF Sonic? You visit GameFAQs after being gone forever, and come to a non-gaming board and find my topic?
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Cookie Bag
08/09/17 4:46:49 AM
#9:


Your first mistake was falling into the gacha trap.
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fuzzylittlbunny
08/09/17 4:51:04 AM
#10:


But the game has been so kind as to reward me with literally hundreds of hours of fun so I wanted to reward it :<
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Ricemills
08/09/17 5:01:48 AM
#11:


Dash_Harber posted...
fuzzylittlbunny posted...
I wasted $30


Holy shit, a character costs $30?


dude, 30$ is nothing compared to what people spend in gacha games. some even spend more than 1k$ just to chase a single character.
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gunplagirl
08/09/17 5:12:03 AM
#12:


Ricemills posted...
Dash_Harber posted...
fuzzylittlbunny posted...
I wasted $30


Holy shit, a character costs $30?


dude, 30$ is nothing compared to what people spend in gacha games. some even spend more than 1k$ just to chase a single character.

30 11x pulls on Terra's OSB and the guy didn't get it in FFRK.

The hilarious thing is not two or three months later, it started appearing as one of the regular items listd for several event and vi banners. In fact, it's probably the most common one now. xD
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fuzzylittlbunny
08/09/17 5:47:01 AM
#13:


I know there's a guy on the FEH board who was like that. I don't think it was for a single character, but I think he spent over $1,000. Cerulean something was his name I think?
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Cookie Bag
08/09/17 6:27:36 AM
#14:


gunplagirl posted...
Ricemills posted...
Dash_Harber posted...
fuzzylittlbunny posted...
I wasted $30


Holy shit, a character costs $30?


dude, 30$ is nothing compared to what people spend in gacha games. some even spend more than 1k$ just to chase a single character.

30 11x pulls on Terra's OSB and the guy didn't get it in FFRK.

The hilarious thing is not two or three months later, it started appearing as one of the regular items listd for several event and vi banners. In fact, it's probably the most common one now. xD

This how they get you to be honest, can't blame him for that.

Honestly, if you have the disposable income and are willing to burn it this way and it gives you at least some entertainment value then fine go ahead, it's no different from buying TCG or DLC...
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gunplagirl
08/09/17 9:11:53 AM
#15:


Yep. Rule 1 is never chase but it happens.
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