Poll of the Day > Has an employee ever actually been fired to satisfy a customer?

(+) Yeah! (+)

We all know the story. An employee is just doing their job when an entitled customer walks in shenanigans ensue, manager is called, and the customer demands that they fire the employee as part of the 'compensation for all the hassle'. I'm curious. Has that ever actually happened? An employee getting fired just to satisfy the customer? Since I know it will come up, I would say it's safe to assume that the employee didn't do anything/anything major wrong and doesn't have a negative record with the company.
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Depends on the shenanigans, I should imagine. Plus a lot of the employees who find themselves in those situations are guys who find their way into those situations a lot, which is why they're more of a candidate to be fired. Granted, when I worked retail, we had a photo development guy who would leave cringy notes in girls' photos and he wasn't fired so... it really depends on the employer.

When I worked in sales during college, we had one guy who -- having previously pressured customers into a hug -- kissed a customer on the cheek without her consent. And who multiple people insisted on working with somebody else. He wasn't fired until he sexually harassed a coworker and, even then, it took time for HR to process that. (Whereas the owner allegedly saw the video and said, "Fire that fucker now," but was informed that the company who provided our HR had to do an investigation.)
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yes.

in fact, theres a position for a guy whose job it is to get fired to satisfy a customer.
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Most likely... I'd be surprised if the answer was never...
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I imagine so. Most likely by a small business. I really doubt it has happened at a national chain.
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