Current Events > im having a very worrisome problem with my disney plus account

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AceMos
12/14/19 12:39:31 PM
#1:


stuff is showing up on my continue watching i never watched

and i already tried changing my password im worried some one is some how in my account i live alone by the way no one has access to my computer but me and im always home

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3 things 1. i am female 2. i havea msucle probelm its hard for me to typ well 3.*does her janpuu dance*
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AceMos
12/14/19 3:39:38 PM
#2:


bump

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3 things 1. i am female 2. i havea msucle probelm its hard for me to typ well 3.*does her janpuu dance*
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Wewillrocku
12/14/19 3:41:08 PM
#3:


contact disney customer support

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The american prison system is a sorry mess but giving them game consoles isn't going to solve anything.
Zurriah
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AceMos
12/14/19 3:42:06 PM
#4:


i cnat seem to find a contact email

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3 things 1. i am female 2. i havea msucle probelm its hard for me to typ well 3.*does her janpuu dance*
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Wewillrocku
12/14/19 3:44:39 PM
#5:


https://www.tomsguide.com/news/disney-plus-comprehensive-guide
Early user issues have seemingly put a knot in some users early days with Disney Plus. Looking to get in touch with Disney Plus? Call 888-905-7888 or email [email protected].

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The american prison system is a sorry mess but giving them game consoles isn't going to solve anything.
Zurriah
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AceMos
12/14/19 3:45:43 PM
#6:


thank you

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3 things 1. i am female 2. i havea msucle probelm its hard for me to typ well 3.*does her janpuu dance*
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Conception616
12/14/19 3:47:33 PM
#7:


Please dont contact them, Im having a great time using your account for free.
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Ain't no mystery god, peace to the true and living.
I Self Lord And Master.
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TheoryzC
12/14/19 3:47:54 PM
#8:


watching on a roku?

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Shablagoo
12/14/19 3:48:06 PM
#9:


Imagine how fucking bizarre coming into this topic was for me lmao:



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"It was some post on the NFL board that got him."
-AwesomeToTheMAX
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AceMos
12/14/19 3:48:53 PM
#10:


TheoryzC posted...
watching on a roku?
nope computer

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3 things 1. i am female 2. i havea msucle probelm its hard for me to typ well 3.*does her janpuu dance*
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_Matchabuu_
12/14/19 3:52:28 PM
#11:


Conception616 posted...
Please dont contact them, Im having a great time using your account for free.


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uwu
SW-0239-3946-8686
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ArchiePeck
12/14/19 3:54:04 PM
#12:


Conception616 posted...
Please dont contact them, Im having a great time using your account for free.

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AceMos
12/14/19 3:54:18 PM
#13:


wtf that email adress is not working it just says no results and wont send the email

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3 things 1. i am female 2. i havea msucle probelm its hard for me to typ well 3.*does her janpuu dance*
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Conception616
12/14/19 3:58:26 PM
#14:


AceMos posted...
wtf that email adress is not working it just says no results and wont send the email


Plot twist, that is MY email and this is a master plan to slowly drive you insane.
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Ain't no mystery god, peace to the true and living.
I Self Lord And Master.
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AceMos
12/14/19 3:59:14 PM
#15:


this is a very serious problem i am having here so stop with the fucking jokes

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3 things 1. i am female 2. i havea msucle probelm its hard for me to typ well 3.*does her janpuu dance*
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Irony
12/14/19 4:00:30 PM
#16:


Stop giving out your email and password

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I am Mogar, God of Irony and The Devourer of Topics.
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Shablagoo
12/14/19 4:01:00 PM
#17:


AceMos posted...
this is a very serious problem i am having here so stop with the fucking jokes

What email address are you talking about? A support/customer service email? (I cant see the first few responses as they must have me ignored/blocked.)

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"It was some post on the NFL board that got him."
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AceMos
12/14/19 4:01:15 PM
#18:


Irony posted...
Stop giving out your email and password
i never gave it out to anyone im not stupid

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3 things 1. i am female 2. i havea msucle probelm its hard for me to typ well 3.*does her janpuu dance*
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Conception616
12/14/19 4:01:20 PM
#19:


AceMos posted...
this is a very serious problem i am having here so stop with the fucking jokes


Provide me with the credit card number on file and Ill look into the issue for you.
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Ain't no mystery god, peace to the true and living.
I Self Lord And Master.
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AceMos
12/14/19 4:02:19 PM
#20:


Shablagoo posted...
What email address are you talking about? A support/customer service email? (I cant see the first few responses as they must have me ignored/blocked.)
wewillroku posted a email for contacting disney plus

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3 things 1. i am female 2. i havea msucle probelm its hard for me to typ well 3.*does her janpuu dance*
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CADE FOSTER
12/14/19 4:02:24 PM
#21:


disney plus accts were getting hacked so maybe they got yours dude
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AceMos
12/14/19 4:02:56 PM
#22:


well conception you just killed your account what you just did is flat out illegal

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3 things 1. i am female 2. i havea msucle probelm its hard for me to typ well 3.*does her janpuu dance*
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linid0t
12/14/19 4:03:59 PM
#23:


ok so then what a the absolute worst thing that can happen because of this? someone else unpauses where you were in an episode of the Simpsons?
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Conception616
12/14/19 4:04:08 PM
#24:


AceMos posted...
well conception you just killed your account what you just did is flat out illegal


LMAO, do you have some sort of disorder that allows you an inability to understand sarcasm?
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Ain't no mystery god, peace to the true and living.
I Self Lord And Master.
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AceMos
12/14/19 4:05:05 PM
#25:


linid0t posted...
ok so then what a the absolute worst thing that can happen because of this? someone else unpauses where you were in an episode of the Simpsons?
they could go to billing and look at my credit car dinformation thats what im worried about

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3 things 1. i am female 2. i havea msucle probelm its hard for me to typ well 3.*does her janpuu dance*
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Shablagoo
12/14/19 4:05:28 PM
#26:


AceMos posted...
wewillroku posted a email for contacting disney plus

Are you able to call or live chat? At the bottom of this page are links to 24/7 customer service. Ill look for an email too.

https://help.disneyplus.com/csp

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"It was some post on the NFL board that got him."
-AwesomeToTheMAX
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Wewillrocku
12/14/19 4:07:34 PM
#27:


https://help.disneyplus.com/

click this and at the end of the page go to live chat

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The american prison system is a sorry mess but giving them game consoles isn't going to solve anything.
Zurriah
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AceMos
12/14/19 4:08:13 PM
#28:


live chat i can do if i have to

calling them in my experience with costumer service results in a endless game of bouncing around with no one helping you (not disney ive never had to call them for anything just in general)

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3 things 1. i am female 2. i havea msucle probelm its hard for me to typ well 3.*does her janpuu dance*
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Shablagoo
12/14/19 4:10:28 PM
#29:


AceMos posted...
live chat i can do if i have to

calling them in my experience with costumer service results in a endless game of bouncing around with no one helping you (not disney ive never had to call them for anything just in general)

Honestly Ive looked around a bunch and cant find any customer service email that is on an official Disney site and Im wary about 3rd party sites reporting an address. So Live Chat might be the way to go.

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"It was some post on the NFL board that got him."
-AwesomeToTheMAX
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AceMos
12/14/19 4:12:29 PM
#30:


yea thats what ill use *sigh* thanks for the help to both the people who have been helpful

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3 things 1. i am female 2. i havea msucle probelm its hard for me to typ well 3.*does her janpuu dance*
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linid0t
12/14/19 4:13:19 PM
#31:


Just change the damm password then as it would cause them to have to enter it again and be locked out
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Wewillrocku
12/14/19 4:14:12 PM
#32:


changing the password didn't work on my old ezboard account which was accessed by someone else. that was a long time ago now. i wonder if it's the same for this service.

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The american prison system is a sorry mess but giving them game consoles isn't going to solve anything.
Zurriah
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Shablagoo
12/14/19 4:14:28 PM
#33:


np TC, good luck!

linid0t posted...
Just change the damm password then as it would cause them to have to enter it again and be locked out

AceMos posted...
and i already tried changing my password


---
"It was some post on the NFL board that got him."
-AwesomeToTheMAX
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linid0t
12/14/19 4:15:18 PM
#34:


Maybe you get blackout drunk and forget watching shows
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Simon_Petrikov
12/14/19 4:18:37 PM
#35:


do they not have a *sign out all active users* thing?

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konokonohamaru
12/14/19 4:21:05 PM
#36:


Call them and get a list of IPs that have accessed the account
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A very happy young man looking forward to a bright and wonderful future.
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REMercsChamp
12/14/19 4:25:21 PM
#37:


Sounds like some run of the mill identity theft. Someone probably called in pretending to be you and accessed/reset your username/PW and then got in and watched shows on your dime

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Haha, Yeah! ARGULA!
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AceMos
12/14/19 4:28:55 PM
#38:


ok they had me change my password again and reconfirm my email they said there should be nothing to worry about thoe and to contact them again if further problems happen

rather generic but ive done all i can now all i can do is be hopeful and keep a eye on charges i get again thanks every one

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3 things 1. i am female 2. i havea msucle probelm its hard for me to typ well 3.*does her janpuu dance*
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Shablagoo
12/14/19 4:32:09 PM
#39:


Well it must at least be a relief that you got a hold of them and they offered future help too if you need it. Congrats!

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"It was some post on the NFL board that got him."
-AwesomeToTheMAX
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GodBlessAustin
12/14/19 4:35:13 PM
#40:


What's the worst that can happen? Your mom visits and thinks you watched Bambi?
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Irony
12/14/19 6:13:42 PM
#41:


AceMos posted...
i never gave it out to anyone im not stupid
You're AceMos though

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I am Mogar, God of Irony and The Devourer of Topics.
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Conception616
12/14/19 7:20:29 PM
#42:


AceMos posted...
well conception you just killed your account what you just did is flat out illegal


Lol @ your whiny ass reporting my posts. Too bad I didnt even lose any karma, so much for killing my account
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Ain't no mystery god, peace to the true and living.
I Self Lord And Master.
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Purely
12/14/19 7:23:07 PM
#43:


AceMos posted...
live chat i can do if i have to

calling them in my experience with costumer service results in a endless game of bouncing around with no one helping you (not disney ive never had to call them for anything just in general)

Oh come on. Live chat is what's useless. Calling customer service is the only way to get things done. Get over your fear of talking on the phone.
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Shablagoo
12/14/19 7:38:59 PM
#44:


Purely posted...
Oh come on. Live chat is what's useless. Calling customer service is the only way to get things done. Get over your fear of talking on the phone.

Im stupid lol for some reason I was thinking Live Chat meant a video call. I didnt even think about it.

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"It was some post on the NFL board that got him."
-AwesomeToTheMAX
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Wewillrocku
12/14/19 7:41:49 PM
#45:


how is live chat useless?

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The american prison system is a sorry mess but giving them game consoles isn't going to solve anything.
Zurriah
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kingdrake2
12/14/19 7:49:15 PM
#46:


disney plus needs better security.... giving a secret answer to a question should suffice (only the account holder knows).
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The act of treachery is an art, but the traitor himself is a piece of **** - Mike Tyson
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#47
Post #47 was unavailable or deleted.
Purely
12/14/19 7:55:47 PM
#48:


Wewillrocku posted...
how is live chat useless?

They never do anything and always just tell you to call the number. I've never gotten anything accomplished in a customer service chat window.
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Irony
12/14/19 8:24:59 PM
#49:


GregShmedley posted...
Lol that's what I saw myself.
It's a person that blocked you, that's how it is for me. It's probably either metallica or wewillrocku. Both are obnoxious shitposters so you aren't missing anything.

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I am Mogar, God of Irony and The Devourer of Topics.
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InfinityMonster
12/14/19 8:25:38 PM
#50:


Purely posted...
They never do anything and always just tell you to call the number. I've never gotten anything accomplished in a customer service chat window.
Yep. Movies Anywhere is also owned by Disney and their chat is a fucking waste of time because they make you call anyway and sometimes that shit is busy af.

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