Current Events > Both of my PS5 controllers broke already

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TheGoldenEel
02/08/21 5:23:54 PM
#1:


i guess this is why you dont buy launch consoles huh

one is stuck inputting circle and the other is stuck inputting on the right stick

i take good care of my controllers imo and have never had a problem with any other controllers (other than switch stick drift)

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Lost_All_Senses
02/08/21 5:26:39 PM
#2:


I have shit luck with ps4 controllers, so this is easy to believe. All 3 of my controllers that still work have problems. It's frustrating. I just gotta deal with the drift.

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TheGoldenEel
02/08/21 5:29:20 PM
#3:


Lost_All_Senses posted...
I have shit luck with ps4 controllers, so this is easy to believe. All 3 of my controllers that still work have problems. It's frustrating. I just gotta deal with the drift.
Was able to fix drift on my PS4 controller by opening it up and cleaning the stick contacts with alcohol, but thats after 5+ years of use

shouldnt happen to not one, but two new controllers after less than three months of use

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Blue_Inigo
02/08/21 5:29:47 PM
#4:


What did you do to em

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Were_Wyrm
02/08/21 5:31:03 PM
#5:


Sony always wins baby

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s0nicfan
02/08/21 5:31:24 PM
#6:


Sony has been basically rebranding their PS1 controller for decades now, so I'm not shocked that their first real attempt at a new controller has issues.

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creativeme
02/08/21 5:31:40 PM
#7:


all 3 of my ps4 controllers are still fine. my 1 has the left joystick that rubbed off a little. not really sure how since that's the one i give to my friend when he comes over so it really doesn't get that much use. my launch one i've had like 6 years is still in great condition and i bought the last of us 2 special edition one i use now.

but i held off on buying the ps5. still hoping they do a 2tb model soon or at least get ssd storage working if it's still not.
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Lost_All_Senses
02/08/21 5:31:45 PM
#8:


TheGoldenEel posted...
Was able to fix drift on my PS4 controller by opening it up and cleaning the stick contacts with alcohol, but thats after 5+ years of use

shouldnt happen to not one, but two new controllers after less than three months of use

Im an idiot cause I got a new controller and didn't use it for awhile. Then when I did, it got drift immediately. Basically paid $45 for a piece of shit. I might have to try that. I'm just scared I won't be able to put it back together

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#9
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kingdrake2
02/08/21 5:32:59 PM
#10:


Lost_All_Senses posted...
I might have to try that. I'm just scared I won't be able to put it back together


if it doesn't work anymore. you don't have much to lose from the attempt.
heard that ribbon for the controller seems to be the complicated part.
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Broseph_Stalin
02/08/21 5:34:29 PM
#11:


lol that's not a launch thing it's a sony thing, they've had cheap controllers since the PS2
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TheGoldenEel
02/08/21 5:34:42 PM
#12:


Lost_All_Senses posted...
Im an idiot cause I got a new controller and didn't use it for awhile. Then when I did, it got drift immediately. Basically paid $45 for a piece of shit. I might have to try that. I'm just scared I won't be able to put it back together
If youre not confident in your ability to work on sensitive electronics, Id be careful. Theres a lot that can go wrong and you have to gently bend some pieces out of place to properly clean the PS4 controller

https://youtu.be/SiqGk9kDMhE

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HypnospaceInlaw
02/08/21 5:36:38 PM
#13:


Stop jizzing on your controllers
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Lost_All_Senses
02/08/21 5:39:15 PM
#14:


kingdrake2 posted...
if it doesn't work anymore. you don't have much to lose from the attempt.
heard that ribbon for the controller seems to be the complicated part.

It still works. It's just frustrating at times. I couch co-op, so Im not risking breaking it for good. Soon Ill move onto ps5 and it won't matter as much. Im just gonna deal with it pulling the the left.

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dameon_reaper
02/08/21 5:41:44 PM
#15:


Man, what are you doing to your controllers? I am still using the same damn PS4 controller I've had for years and the only reason I got a new one was because I just wanted a different color <_< My ps5 controller is fine so far...
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Lost_All_Senses
02/08/21 5:43:00 PM
#16:


dameon_reaper posted...
Man, what are you doing to your controllers? I am still using the same damn PS4 controller I've had for years and the only reason I got a new one was because I just wanted a different color <_< My ps5 controller is fine so far...

You got lucky. Just because some launch 360s didn't redring, it doesn't mean it was the fault of the owners the others did. As I mentioned, mine had drift immediately outside the box. It happens.

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Smashingpmkns
02/08/21 5:43:13 PM
#17:


Luckily havent had any issues yet but Sony is notorious for shitty controller QC. I'm expecting the triggers to go out on one of my controllers within the first year.
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dameon_reaper
02/08/21 5:45:11 PM
#18:


Lost_All_Senses posted...
You got lucky. Just because some launch 360s didn't redring, it doesn't mean it was the fault of the owners the others did. As I mentioned, mine had drift immediately outside the box. It happens.

I mean its different if it starts like that and from usage but what do I know? You're probably right. But BOTH of them? That's pretty huge of a coincidence, you think?
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Reis
02/08/21 5:48:36 PM
#19:


dameon_reaper posted...
That's pretty huge of a coincidence, you think?

no, I don't. I have had 4 DS4s die on me and they're the only controllers I've ever had that ever died

and by die, I mean 2 of them just straight up died and would no longer charge

the other two got fucked by stick drift
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Lost_All_Senses
02/08/21 5:49:27 PM
#20:


dameon_reaper posted...
I mean its different if it starts like that and from usage but what do I know? You're probably right. But BOTH of them? That's pretty huge of a coincidence, you think?

No. Because I have 3 that don't work properly. I wash them and one just gas sensors broken. No idea how Id have any effect on that if nothing else is broke on it. It's internal. A lot of it is just luck. Kind of like how Im lucky I've had a ps4 that held on for the entire length of the last generation.

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dameon_reaper
02/08/21 5:51:48 PM
#21:


Lost_All_Senses posted...
No. Because I have 3 that don't work properly. I wash them and one just gas sensors broken. No idea how Id have any effect on that if nothing else is broke on it. It's internal. A lot of it is just luck. Kind of like how Im lucky I've had a ps4 that held on for the entire length of the last generation.

well I'm hoping I have great luck with my controller and won't have to worry about it, at least for awhile. 70 bucks per controller would be terrible.
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brestugo
02/08/21 5:59:58 PM
#22:


Sorry to hear that, Hulk.

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Lost_All_Senses
02/08/21 6:00:40 PM
#23:


dameon_reaper posted...
well I'm hoping I have great luck with my controller and won't have to worry about it, at least for awhile. 70 bucks per controller would be terrible.

Same. Sucks that my experience with ps4 controllers will make me anxious about it lol. At least the ps4 controllers didn't get warn out joysticks like ps3 did. I'm not even a big guy or a sweaty guy. Not like Im strong arming them or sweating all over them. Only thing Id say my influence is is how long of sessions I have. I definitely gotta wipe off dead skin >_>.

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pauIie
02/08/21 6:02:06 PM
#24:


i have a stuck x button. would love to know how to open it and clean it but i'm scurred.

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dameon_reaper
02/08/21 6:03:18 PM
#25:


Lost_All_Senses posted...
Same. Sucks that my experience with ps4 controllers will make me anxious about it lol. At least the ps4 controllers didn't get warn out joysticks like ps3 did. I'm not even a big guy or a sweaty guy. Not like Im strong arming them or sweating all over them. Only thing Id say my influence is is how long of sessions I have. I definitely gotta wipe off dead skin >_>.

Controller sweat is terrible. Sometimes it happens and I have to stop because I can smell the sweat when I'm playing. I'm not a sweaty person either, especially since its cold in my apartment.
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TheGoldenEel
02/08/21 6:04:40 PM
#26:


Fwiw since the PS5 controller is white I can say with confidence that Ive kept them both clean

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TheGoldenEel
02/08/21 6:12:23 PM
#27:


Btw Sony customer service:

called, got a message saying due to high call volume please use our online support and it hung up

used online support and the person told me I would need to call phone support

after trying to call a few more times I got placed on hold and have been so for 55 minutes

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dameon_reaper
02/08/21 6:21:46 PM
#28:


TheGoldenEel posted...
Btw Sony customer service:

called, got a message saying due to high call volume please use our online support and it hung up

used online support and the person told me I would need to call phone support

after trying to call a few more times I got placed on hold and have been so for 55 minutes

I remember how terrible customer service was. Like when someone got into my account, changed the password, and I ended up having to wait the whole weekend to finally get in touch with them. A friend of mine said some dude was playing FiFA on my account. <_<
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brestugo
02/08/21 6:26:19 PM
#29:


TheGoldenEel posted...
Btw Sony customer service:

called, got a message saying due to high call volume please use our online support and it hung up

used online support and the person told me I would need to call phone support

after trying to call a few more times I got placed on hold and have been so for 55 minutes


I absolutely fucking hate that.

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kingdrake2
02/08/21 6:27:29 PM
#30:


pauIie posted...
i have a stuck x button


truth time: have that happen after playing trails of cold steel. happened after trying for the final fish. fucker was hard to catch (not as hard as dark cloud 1) last fish.
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TheGoldenEel
02/08/21 6:31:54 PM
#31:


Also, not to sound like an ass, but my background is in computer engineering and part of my job is literally triaging issues to determine whether theyre software or hardware related

So while I get that they talk to a lot of uninformed customers, its going to be very frustrating when, after 75+ minutes wait now, they try to walk me through all the basic shit I already tried


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TheGoldenEel
02/09/21 4:07:18 PM
#32:


Oh btw I have to pay for shipping for warranty repairs

fucken sony

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#33
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Smashingpmkns
02/10/21 10:43:09 AM
#34:


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#35
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BusyGettingLaid
02/12/21 12:38:47 AM
#36:


I still use my DS4 whenever possible because I'm scared of putting wear on the Dualsense with issues like these. I've heard about problems with the spring for R2 breaking or becoming incredibly weak under standard use too
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Scarecrow17
02/12/21 10:35:24 AM
#37:


dameon_reaper posted...
Man, what are you doing to your controllers? I am still using the same damn PS4 controller I've had for years and the only reason I got a new one was because I just wanted a different color <_< My ps5 controller is fine so far...

Ive never had a problem with any controller aside from the Joycons which took 3 years to drift for me. My original PS4 controller still works perfectly fine and I used it a lot throughout the years. I always wash my hands thoroughly before picking up a controller. Otherwise, it slowly collects dirt over time and that could malfunction the buttons. Jury is still out for me on the PS5 controller.

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RedJackson
02/12/21 10:38:09 AM
#38:


TheGoldenEel posted...
Also, not to sound like an ass, but my background is in computer engineering and part of my job is literally triaging issues to determine whether theyre software or hardware related

So while I get that they talk to a lot of uninformed customers, its going to be very frustrating when, after 75+ minutes wait now, they try to walk me through all the basic shit I already tried

Every single customer support line Ive ever called in my life has done this -.-

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#39
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Broseph_Stalin
02/13/21 5:07:47 PM
#40:


ArmieBuff posted...
This is why I don't get launch consoles.

Sony has continuously had drift issues with their controllers since the PS2 lol
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TheGoldenEel
02/13/21 5:08:50 PM
#41:


ArmieBuff posted...
This is why I don't get launch consoles.
Tbf Ive already finished all the launch Ps5 games I had (immortals, Spider-Man, Sackboy, Astrobot)

since PS5 is BC with PS4 Im just playing PS4 games on it with the DualShock 4

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#42
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Dark_SilverX
02/13/21 5:17:07 PM
#43:


PS5 is looking great thanks to Ray tracing Spiderman

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