Current Events > Having to change pharmacy because CVS won't accept my insurances

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Doe
04/23/24 10:28:18 AM
#1:


Called primary insurance. They said they see in their system they are primary, and my secondary is secondary.

called secondary insurance. They agree. They got all the information too. They are secondary and my primary is primary.

CVS: "Our system will only choose one or the other and says you're not covered". Meanwhile my doctor literally has the PA approval and the agreement from both insurances.

dog what are you talking about. I've been messaging my doctor on my MyChart app and they're baffled about this, they've never had this issue for a patient before.

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spanky1
04/23/24 11:12:41 AM
#2:


Yep! Me too. I had to go to Walgreens.

United Healthcare also, a big one. Blows my mind.

Also my dentist used to take them, but then this year they were like, oh your insurance won't work here anymore. And i was like you don't take United? And they were like, oh no, we do take United, but your specific plan was downgraded this year so it's not included.

:)

I hate everything.

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Alteres
04/23/24 12:14:49 PM
#3:


They didnt accept blue cross blue shield when I checked a couple years ago, that blew my mind I heard they do now, but Ive been using Walgreens since then

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Doe
04/23/24 12:19:19 PM
#4:


Alteres posted...
They didnt accept blue cross blue shield when I checked a couple years ago, that blew my mind I heard they do now, but Ive been using Walgreens since then
Yeah my primary is BCBSIL and my secondary is Anthem BCBS. IDK if that has something to do with it. I switched to a local pharmacy that has good reviews

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bigblu89
04/23/24 12:34:00 PM
#5:


Had to do the opposite. Switch from Rite Aid to CVS

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SiO4
04/23/24 12:42:08 PM
#6:


CVS is all jacked up now days.
I have no idea what happened to that company.
And I don't even use the Pharmacy aspect.
Just for starters the turn over in the counter help says volumes.

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spanky1
04/23/24 2:41:15 PM
#7:


SiO4 posted...
CVS is all jacked up now days.
I have no idea what happened to that company.
And I don't even use the Pharmacy aspect.
Just for starters the turn over in the counter help says volumes.

Last time I went there was literally zero cashiers or any human being at all at the front of the store. It was only self checkout.

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hockeybabe89
04/23/24 2:43:41 PM
#8:


Doe posted...
I switched to a local pharmacy that has good reviews
It all works out then

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Unsuprised_Pika
04/23/24 2:44:42 PM
#9:


CVS is garbage and everyone with power in that company belongs in prison.

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hockeybabe89
04/23/24 2:45:50 PM
#10:


Unsuprised_Pika posted...
CVS is garbage and everyone with power in that company belongs in prison.
The entire company has no right to exist.

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SiO4
04/25/24 1:59:32 PM
#11:


spanky1 posted...
Last time I went there was literally zero cashiers or any human being at all at the front of the store. It was only self checkout.

Yup, it didn't get that bad where I was. But no doubt there was pretty much a new face every week.
I happened to work accross the way from the CVS, and would make a beer run over there after work.
So, it really isn't an Exaggeration

Images
.

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Doe
04/26/24 11:00:42 AM
#12:


It seems I was (a little) too hard on CVS. Their communication sucked but it wasn't just a problem in their system.

Ultimately, my secondary insurance (which is willing to cover my medication) insists billing has to go through primary. But primary says if they don't cover the medication then they won't facilitate a PA/coverage from secondary. So I don't get my meds because I made the mistake of buying insurance from my employer lmao

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CE_gonna_CE
04/26/24 11:09:04 AM
#13:


Nah, its impossible to be too hard on CVS.

They deserve any shit they get, and more.

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Doe
04/27/24 4:39:41 PM
#14:


A lot of hijinks happened today but I finally got my meds. Had to pay big out of pocket and will need to send a direct reimbursement form to my secondary and hope it goes through.

It basically cleared all the savings I've ever put into my HSA card (I've only had it six months but still)

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Antifar
04/27/24 4:42:15 PM
#15:


People love this system

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DarthAragorn
04/27/24 4:48:28 PM
#16:


Antifar posted...
People love this system
but think of all the CHOICE you have

isn't it way better than being able to just get healthcare but not have to choose???

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Krojen
04/27/24 4:50:58 PM
#17:


DarthAragorn posted...
but think of all the CHOICE you have

isn't it way better than being able to just get healthcare but not have to choose???
Ninjad what I was typing. Every word of it lol

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DuneMan
04/27/24 4:57:07 PM
#18:


All my interactions with CVS have been negative. I'll only agree with people that call them a garbage tier company.

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Arcanine2009
04/27/24 4:58:15 PM
#19:


I have kaiser.. Unfortunately I can only go to Kaiser for pharmacy stuff. It's a hassle due to limited hours.

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