Current Events > The IT situation in literally every office in the universe:

Topic List
Page List: 1, 2
ReturnOfDevsman
11/05/24 11:01:54 AM
#51:


Strider102 posted...
I thought we were talking about Pennywise and what the fuck he was doing in an office tbh.
I honestly can't see the title of the book/movie without being confused and having to go back and reread the sentence before figuring out it's not talking about Information Technology.

---
Arguing on CE be all like:
https://youtu.be/JpRKrs67lOs?si=kPGA2RCKVHTdbVrJ
... Copied to Clipboard!
BlazinBlue88
11/05/24 11:23:48 AM
#52:


ReturnOfDevsman posted...
I give up.

Because IT is responsible for everything, duh. I spilled coffee on myself this morning and I'm still waiting for them to respond to the ticket I put in about that.
It's because with the 2011 bit, the joke came across as IT is lazy more so than the punchline being the users thinking IT is responsible for the wall clock.

---
http://i.imgur.com/R15aJJ3.png http://i.imgur.com/NJqp6LS.png
... Copied to Clipboard!
ReturnOfDevsman
11/05/24 11:26:19 AM
#53:


BlazinBlue88 posted...
It's because with the 2011 bit, the joke came across as IT is lazy more so than the punchline being the users thinking IT is responsible for the wall clock.

ReturnOfDevsman posted...

I love IT folks; it's the process that screws everything up. The change management software is a total black box and if one of the nine people who have to touch the ticket to get it to the person who's actually going to work it doesn't know what to do with it, it just gets lost in the ether forever.

If it's something local IT can handle, I generally put in the ticket, then walk over to their cube and ask them about the problem, and it's taken care of in minutes. I dunno what they do about the ticket situation but.

It only sucks when this mystery person is on Neptune or somewhere and no matter how many times you send the "do you have a status" email, the answer is always crickets.

---
Arguing on CE be all like:
https://youtu.be/JpRKrs67lOs?si=kPGA2RCKVHTdbVrJ
... Copied to Clipboard!
BlazinBlue88
11/05/24 11:31:12 AM
#54:


ReturnOfDevsman posted...
I generally put in the ticket, then walk over to their cube and ask them about the problem
Most IT people don't like walk ups even if you did put in a ticket.

---
http://i.imgur.com/R15aJJ3.png http://i.imgur.com/NJqp6LS.png
... Copied to Clipboard!
ReturnOfDevsman
11/05/24 11:32:10 AM
#55:


BlazinBlue88 posted...
Most IT people don't like walk ups even if you did put in a ticket.
Sucks for them, but they'll never get the ticket otherwise.

---
Arguing on CE be all like:
https://youtu.be/JpRKrs67lOs?si=kPGA2RCKVHTdbVrJ
... Copied to Clipboard!
gu-gohan
11/05/24 12:57:10 PM
#56:


"We have the same problem as last week"

"We're working on it.
...
...
...
We solved the problem, therefore we close the incident report."

"Did you solve just this one case, or did you analyze its cause so that the problem won't come up AGAIN in the future?"

"No. If it comes up again, send us another incident report".

---
Like: great videogames, peaceful discussions, open-minded people
Dislike: console wars, trolls, haters, review-bombing, negativity
... Copied to Clipboard!
Rika_Furude
11/05/24 3:04:24 PM
#57:


BlazinBlue88 posted...
Ehh...cabling things is a valid IT thing even if you think it's common sense. Plus you have situations where the ethernet cable to the computer is daisy chained from the VOIP desk phone in order to save a wall port. Also newer generations of people are growing up without desktops or even laptops in their homes so that makes the concept of the cabling all the more foreign to them.
No its really not because its unreasonable to expect on-site IT at every store globally. Even in the case of HQs, where IT is typically located, HQ shouldnt be getting special treatment either that remote stores dont get. Its reasonable to expect someone to know how to plug a square cord into a square hole or a rectangle cord into a rectangle hole. In the case of Ethernet cables, they can plug it in then submit a ticket if it doesnt work straight away.
... Copied to Clipboard!
Topic List
Page List: 1, 2