LogFAQs > #895444096

My best suggestion for you Zikten, is to get everything related to the bill in front of you (Ex: Account number, your credit card or banking info, a glass of water), go to your providers homepage and get the support phone number.
Turn off all outside distractions like television and take the phone call one step at a time; and remember.. they want your money, so they are more than willing to hold your hand as you figure this out.
First calls are never easy, but as much as you imagine you won't adapt to calls, you will. It's essentially speaking face to face, but everyone there has extra incentives to make it easier on you.
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PotDs UnOfficial President and Official Sheldon Cooper