Reminds me of when we tried to call the Health Department to report that our neighbor had mold growing on his vehicles (He's a hoarder. He should be on that hoarders show. It'd be a great series finale probably. He's pretty psycho. The FBI was looking into him at one time, though I don't think they ever realized that... thing was his house)
They redirected us to someone else. Who redirected us to someone else. Who directed us back to the health department. At which point we gave up.