LogFAQs > #936907765

ParanoidObsessive posted...

My point was, they probably don't even know. They're dealing with a situation literally no one anticipated and which nothing in their company (or any other company) was ever really designed to deal with.

Their estimated delivery dates on the site are likely automated, with the site itself calculating out the assumed shipping/delivery time based on a number of pre-established factors, but it's unable to account for the unpredictable delays caused by being 20 minutes away from the end of the world.

And presumably, they have neither the time nor motivation to try and change how the coding on the site works to compensate for that, because, you know, they're already stressed past capacity because of the aforementioned "everyone's getting literally everything delivered" and "20 minutes away from the end of the world" things.

Apparently they are changing it though, or articles like this I've found when google searching wouldn't exist.

https://www.vox.com/recode/2020/3/22/21190372/amazon-prime-delivery-delays-april-21-coronavirus-covid-19

On Sunday, customers and Amazon merchants posted on social media platforms saying certain nonessential items were showing April 21 delivery dates, even though they were listed as in-stock and shipping with Amazons Prime express shipping service. During normal times, Amazon Prime deliveries typically arrive in one or two days in the US. Now, some Prime deliveries for in-stock items are showing five-day delivery promises on the lower end, but those waits are as long as a month on some items.
An Amazon spokesperson confirmed to Recode on Sunday evening that the new April 21 delivery dates are not the result of a technical bug or error; they accurately reflect Amazons current reality.

Mine wasn't nearly that long of a delay, at least not officially. Is it in reality? Sure would be nice to know!