From: foolm0ron | #025
Yeah I mean if GAME has started to sell games online, Amazon-style, then closing stores would be a good move. I dunno the detail about that, though.
Straight up canceling gift cards and pre-orders is probably actually fraud, though, no matter what kind of provisions they put in their terms of service contracts.
Believe me, their online service is not something you want to be using, and not something that'll build a a stable customer base. When I ordered Xenoblade, it took two months for me to receive the game. I can understand it taking a while, considering I was importing it, but two months is a bit much. Especially because it took two weeks after release to begin shipping my copy, and on their website they claimed this was because the game was delayed, when really they just didn't have enough stock. Additionally, I tried to communicate with their customer service on three separate occasions via email, and never received any word back. And they charge you to contact their customer service by phone.
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