Poll of the Day > Should I give this grocery bagger a poor review or would that be scummy?

(+) Yeah! (+)

I went to the grocery store and at the checkout they mentioned their customer surveys which can get me extra points to save money on gas. The lady at the checkout and the grocery bagger girl were both nice and pleasant, but the girl put my fresh produce in the same bag as the raw meat I bought which seems stupid to me.

Part of me wants to mention it in the survey since I do remember her name, but also I know that job doesn't pay well and is typically done by people that are just starting out in the job market. Everyone makes mistakes from time to time after all. But I could also imagine someone getting sick from this kind of thing, when I bag groceries myself I never put ready to eat food with food that needs to be cooked. Maybe other people don't worry about it.

What would you do in a similar situation?

tl;dr The bag girl put my fruit in the same bag as raw hamburger, should I rat her out
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I'd give a good review, because it's stupid that you have to lie just so employees don't get in trouble.
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You don't wash your fruit? Wtf is wrong with you.

Do it. Bad employees won't get better unless someone calls them out on their mistakes.

You don't have to call her a terrible employee or shame her in your review. Just point out the mistake.

Lil69Leo posted...

You don't wash your fruit? Wtf is wrong with you.

I know, right? What germ could possibly survive a quick rinse in the sink?

Reviews are supposed to be honest and not held back due to pity. This helps reviews be more informative. If you ever read Amazon reviews for example a lot of them are on the service they received and not the actual product. This helps nobody.

Snuggletoof posted...

Do it. Bad employees won't get better unless someone calls them out on their mistakes.

Yeah I mean how do you know you're doing something wrong if nobody tells you?
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Lil69Leo posted...

You don't wash your fruit? Wtf is wrong with you.

I do wash my fruit, but I still don't want it in the same bag as raw meat
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in my experience with the exception of obvious things like items that can be crushed or broken they tend to bag things as they ring them up, they can't possibly know everyone's preferences on how they want items bagged as people do differ. so to help matters in the future if you don't want two items bagged together don't put them together on the counter. or if it can't be helped tell them you want it bagged separately.

you must also keep in mind that in a lot of places they are judged and graded by their bosses on how fast they ring customers up, so with that said mistakes are bound to happen.
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Snuggletoof posted...

Do it. Bad employees won't get better unless someone calls them out on their mistakes.

I should be able to say "no, I don't plan on telling all my family and friends to shop here, I'm not a fucking TV ad" without getting an employee in trouble over it. There are always a few decent questions, ones that can raise a legitimate red flag, and a whole lotta' bad meaningless ones that are treated almost the same way.
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Your fruit was in the same cart as the raw meat.

You're just looking for trouble.
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Mead posted...

tl;dr The bag girl put my fruit in the same bag as raw hamburger, should I rat her out

They left your raw hamburger loose and out of a plastic seal, touching not only your fruit but the bag and dripping out of your cart onto the floor on the way to the checkout?????!!!??? Disgusting!!!!!!!

Wash/peel your fruit, cook your meat, eat your dinner and move on with your life.
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Syntheticon posted...

Wash/peel your fruit, cook your meat, eat your dinner and move on with your life.

Make me
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Mead posted...

Syntheticon posted...

Wash/peel your fruit, cook your meat, eat your dinner and move on with your life.

Make me

Why would I put in the effort? Either you're a capable adult that can get past this extremely minor issue or you're not. My day continues unhindered regardless.
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Syntheticon posted...

Mead posted...

Syntheticon posted...

Wash/peel your fruit, cook your meat, eat your dinner and move on with your life.

Make me

Why would I put in the effort? Either you're a capable adult that can get past this extremely minor issue or you're not. My day continues unhindered regardless.

I'm getting past it by having a discussion about it to gauge the opinions of others.

Deal with it.
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It's your meat in the wrong bag, it's her livelihood.

Yellow posted...

It's your meat in the wrong bag, it's her livelihood.

Sure but someone could end up giving their kid a peach tainted with ecoli or salmonella over a goof like this

Really seems like common sense to not bag them together
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Mead posted...

Yellow posted...

It's your meat in the wrong bag, it's her livelihood.

Sure but someone could end up giving their kid a peach tainted with ecoli or salmonella over a goof like this

Really seems like common sense to not bag them together

in some cases, if they bag it in another bag with other items it's fine.
my preferred method is having the meat in separate bags from the others.

biggest complaint about checker's right now is they go so damn slow (there's a few that go a reasonable speed) but hard to come by.
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It would be really petty to do that, I could understand if cooked and raw were in the same bag at the risk of cross-contamination but this really is a non issue.

danny_S_06 posted...

It would be really petty to do that, I could understand if cooked and raw were in the same bag at the risk of cross-contamination but this really is a non issue.

your post makes no sense
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I understand your concern that it could've been a health issue. But luckily, nothing happened.

Let's try to move on from that. I do understand that she goofed up; everyone does every once in a while. She needs to be told this. Perhaps you may give her a tip or two if you shop there again. But giving her a poor review can jeopardise her career.

:(((

Two wrongs don't make a right.

Maybe you can give her a neutral review and add the little tidbit in the way of a suggestion...?

Just my opinion though.

:)
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I always bag my meat with one of those thin plastic bags that are meant to hold produce.

My baggers always bag the meat by itself. I can't recall a time it was with something else

Maybe she was a new bagger and just figured meat was cold and veg was cold so put them together. Not a big deal. It's funny though she didn't put the meat in a separate bag and put that bag into the bag with the veggies.

edit: I probably would have mentioned it to her when she was doing it.

Basically the best course is to give a fair review but to give the issue a mention as I'm sure from your post it was an overall positive trip except for the way things were bagged. I'm certain that the review has a "notes" or an "anything we can do better next time" section that you can mention it in.

It does need to be brought up so it can be corrected and the bagger likely won't lose their job (unless they have been corrected on the same issue repeatedly).
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You can give both positive and negative feedback. Doesn't necessarily mean she'll be fired for one mistake.

Plus: her customer service interaction
Minus: her bagging order
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Pretty scummy to judge the person that bags your things. Bag it yourself then.
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Just tell them when they do that. The reason they did it is likely because they don't even know because it never occurred to them and no one has told them before.
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Do it and I haven't seen a grocery bagger in years.

yeah but was she pretty? this is very important
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It amazes me how america still had dedicated baggers, do it yourself and stop being lazy.

jkdarlow posted...

It amazes me how america still had dedicated baggers, do it yourself and stop being lazy.

sometimes there are two people per chcekout line. one cashier, one bagger. If there is no bagger and I have a lot of groceries, I'll help out and bag also. If there is a bagger, why would I do their job for them?
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RCtheWSBC posted...

You can give both positive and negative feedback. Doesn't necessarily mean she'll be fired for one mistake.

Plus: her customer service interaction
Minus: her bagging order

This
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The fucking meat is wrapped. There is nothing wrong with putting produce in it.

jkdarlow posted...

It amazes me how america still had dedicated baggers, do it yourself and stop being lazy.

Yes when there are 50 people in line it's a good idea to have only cashiers.
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you could also grow a pair of testicles next time, and tell her "put my meat in a separate bag" instead of just watching and thinking "ill show HER! ill leave a bad review!"
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The managers most likely read every review, but giving them a bad review will give them incentive to fix it for next time. Giving them a good view in spite of it will think you don't actually mind. If possible a medium review would be best because it shows they could have got a good review and they might next time if they fix their service.
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jkdarlow posted...

It amazes me how america still had dedicated baggers, do it yourself and stop being lazy.

Psh, going to the grocery store is so 2010. I use Instacart and have people do it for me, then deliver it to my house.
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>2017
>Not frying all your fruit

I cant even
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jkdarlow posted...

Create less jobs

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Yellow posted...

It's your meat in the wrong bag, it's her livelihood.

Wait, are we still taking about a grocery store at this point?
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slacker03150 posted...

The managers most likely read every review, but giving them a bad review will give them incentive to fix it for next time. Giving them a good view in spite of it will think you don't actually mind. If possible a medium review would be best because it shows they could have got a good review and they might next time if they fix their service.

There's no point in leaving even a medium review. It's asinine to bitch about something as ridiculous as that.
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Revelation34 posted...

slacker03150 posted...

The managers most likely read every review, but giving them a bad review will give them incentive to fix it for next time. Giving them a good view in spite of it will think you don't actually mind. If possible a medium review would be best because it shows they could have got a good review and they might next time if they fix their service.

There's no point in leaving even a medium review. It's asinine to bitch about something as ridiculous as that.

That's fine.

But think of it as a way of improving their customer service. Businesses survive and thrive because of superior customer service and repeat customers etc etc.

Different people react differently to different things. In the future, if this girl makes the same mistakes again and again, another customer might react worse. It's good to help whenever possible. And it won't take too much effort or time anyway.
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This is nit picking patheticness.

Seriously, the meat wasn't exposed. You don't get meat and just literally place it in the shopping basket without any wrapping etc.
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jkdarlow posted...

It amazes me how america still had dedicated baggers, do it yourself and stop being lazy.

actually I rarely see them nowdays, hell you are lucky if there are enough cashiers to man all the registers. but they are usually expected to ring up and bag your shit.

now on military bases (last I went anyways) they do have dedicated baggers but they don't get paid they survive solely off of tips but you are expected to tip them. but they don't just bag your stuff they help you put it in your car too.
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jkdarlow posted...

It amazes me how america still had dedicated baggers, do it yourself and stop being lazy.

I agree with this. Most cashiers offer to help bag stuff if you want over here in the UK but most the time it's not required as I'm capable of doing it myself. I actually hate when people bag my stuff without me asking for their assistance. This normally happens when school kids are on work experience though so I let them do what they must.

Revelation34 posted...

Yes when there are 50 people in line it's a good idea to have only cashiers.

Eh I'm British and we love queuing so.
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I think mcsurveys should apply to all jobs. Why crucify some dude who didn't have your mcnuggets in the 35 to 40 second range for minimum wage when most of the world skates by on shitty service for far better pay.

Depends on the store, but most have plastic baggies you can put around your meat products so they don't leak on everything else. It's up to the customer to use them though.

If it's hamburger meat in a sealed container though, and your fruit is in bags as well (I always put my fruit in bags), then there really is no chance of cross contamination.

I'd be more worried if she put the meat (heavy) on top of the fruit (easily bruised), not so much if they are in the same bag though.

Certainly wouldn't complain about it, unless you specifically asked to have them in a different bag and she ignored you or something. I'm quite sure they are not trained to put meat/fruit in different bags (actually doubt they get much training at all).

No reason to ruin someones day with a bad review though, if it really bothers you, go to the customer service center and talk to a manager about changing their policy (or ensuring that their baggers know the policy if that already is the case). That will let you fix the problem without singling anyone out.

That is what I would do probably (and have done for other things in the past). Bagging is a hard enough/thankless job as it is, no reason to make it worse for someone.
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AffligemFR posted...

Seriously, the meat wasn't exposed. You don't get meat and just literally place it in the shopping basket without any wrapping etc.

Do you not understand that plastic is not impermeable?
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Mead posted...

Lil69Leo posted...

You don't wash your fruit? Wtf is wrong with you.

I do wash my fruit, but I still don't want it in the same bag as raw meat

are you one of those people who don't put their fruit and vegetables in one of those produce bags
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HellHole_ posted...

Mead posted...

Lil69Leo posted...

You don't wash your fruit? Wtf is wrong with you.

I do wash my fruit, but I still don't want it in the same bag as raw meat

are you one of those people who don't put their fruit and vegetables in one of those produce bags

No, with the exceptions of things like bananas, pineapples and watermelons
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I ended up following the advice of many posters in this topic, I gave a good review but also commented on the issue at the end without specifically naming the employee.

Some people don't care if their items are bagged like that and that is ok, I do though so I am going to voice that concern.
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Mead posted...

Do you not understand that plastic is not impermeable?

I have literally never seen meat leaking like that unless the person shopping is the one who damaged it. Even the shit at Walmart doesn't have leaking meat. You were just looking for a reason to bitch for no reason.

Mead posted...

No, with the exceptions of things like bananas, pineapples and watermelons

Pretty obvious since no produce bag is large enough for pineapple or watermelon.
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