Board 8 > I have to send my books back to Chegg but I'm stupid.

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ShadowHalo17
12/18/11 1:22:00 PM
#1:


It says I need to attach a prepaid UPS shipping label. Is this something that I buy from... the post office or... from Chegg itself? Again, I'm stupid and need clarification. Please be gentle.

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Zachnorn
12/18/11 1:25:00 PM
#2:


Go on chegg.com, log in, view your orders. You should see a link to return your books. It will tell you about a shipping label. Print it out, cut it out, put it on your box, done.

EDIT: You already bought it. The shipping cost to send it back to Chegg is included with your rental.

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ShadowHalo17
12/18/11 1:28:00 PM
#3:


Oh okay. So I need to print it out... well there's a problem. I have no printer.

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Zachnorn
12/18/11 1:31:00 PM
#4:


That is a problem, yes. Could you print at a friend's house? Library? School? You could possibly do it at your local UPS store as well, but that's probably expensive.

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ShadowHalo17
12/18/11 1:37:00 PM
#5:


I'm sure I can figure it out. Another problem is when I click on the shipping label option, it says their shipping partner is overloaded and unable to provide label information at this time. They say to send an email and they'll get to me as soon as they can... hopefully it doesn't take too long.

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Zachnorn
12/18/11 1:40:00 PM
#6:


I found that Chegg is pretty easy to work with. If you contact them and they can't get you a shipping label before the due date, I doubt they would charge you a late fee. Just contact them ASAP.

Good luck!

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ShadowHalo17
12/18/11 1:46:00 PM
#7:


Thanks for your help! I appreciate it.

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