Current Events > Scumbag United CEO goes full scumbag again

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XmasPikachu
04/18/17 10:19:02 AM
#1:


https://thepointsguy.com/2017/04/united-apology-to-frequent-flyers/

So he sent a mass email apology to his customers. Sorry did I say his customers? My bad, I meant his premier and 1k customers, and only them.

I have been a platinum member with these assholes for THREE YEARS and apparently I wasn't deemed good enough to be included in the mass email, nor did any regular frequent flyers, silver frequent flyers, gold frequent flyers or platinum frequent flyers. Only premier and 1k.

This just further reinforces the notion that not all customers are valuable for United. At least I thought I was somewhat valuable given that I have been in the 3rd highest tier for 3 consecutive years. Now I know I'm not worth shit either. This actually makes me feel worse.

I guess that munoz guy is truly a psychopath, therefore he can't empathize with normal people and ends making things worse each time.

INB4 his fan club - he sent a mass email, not a handwritten letter. He could have just chosen a "frequent flyers" mailing list instead of "premier and 1ks". There's no extra effort or expense.
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thelovefist
04/18/17 10:23:49 AM
#2:


You were defending their actions on your other account.
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EyeWontBeFooled
04/18/17 10:25:45 AM
#3:


Psychopaths do tend to go cartoonishly 'all in', even when it is clear they have lost.
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XmasPikachu
04/18/17 10:47:30 AM
#4:


thelovefist posted...
You were defending their actions on your other account.


I have no other account. And no, not even the other accounts you accuse of being me have defended this, not ROD, not any of the others you say I am.

You're just trying to keep harassing me like you always do, get a life.

hey buddy, if what you say is true, care posting a link where "my other account" defended these actions? Put your money where your mouth is
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XmasPikachu
04/18/17 10:48:16 AM
#5:


EyeWontBeFooled posted...
Psychopaths do tend to go cartoonishly 'all in', even when it is clear they have lost.


He did send an email to his employees badmouthing the doctor, he only apologized after United's stock tanked. Now he is going all in again.
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thelovefist
04/18/17 10:51:27 AM
#6:


XmasPikachu posted...
thelovefist posted...
You were defending their actions on your other account.


I have no other account. And no, not even the other accounts you accuse of being me have defended this, not ROD, not any of the others you say I am.

You're just trying to keep harassing me like you always do, get a life.

You were trying to harass me with your subreddit which looks like it got shutdown.
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XmasPikachu
04/18/17 10:52:53 AM
#7:


thelovefist posted...
XmasPikachu posted...
thelovefist posted...
You were defending their actions on your other account.


I have no other account. And no, not even the other accounts you accuse of being me have defended this, not ROD, not any of the others you say I am.

You're just trying to keep harassing me like you always do, get a life.

You were trying to harass me with your subreddit which looks like it got shutdown.


I don't know what you're talking about, but nice try at deflection.

hey buddy, if what you say is true, care posting a link where "my other account" defended these actions? Put your money where your mouth is
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thelovefist
04/18/17 10:55:28 AM
#8:


XmasPikachu posted...
thelovefist posted...
XmasPikachu posted...
thelovefist posted...
You were defending their actions on your other account.


I have no other account. And no, not even the other accounts you accuse of being me have defended this, not ROD, not any of the others you say I am.

You're just trying to keep harassing me like you always do, get a life.

You were trying to harass me with your subreddit which looks like it got shutdown.


I don't know what you're talking about, but nice try at deflection.

hey buddy, if what you say is true, care posting a link where "my other account" defended these actions? Put your money where your mouth is

ROD pls
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XmasPikachu
04/18/17 10:55:35 AM
#9:


hey guys, let's ignore the troll and let him crawl back with his tail between his legs to the "warned general", let's keep talking about the United CEO's latest mess up :)
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XmasPikachu
04/18/17 11:04:08 AM
#10:


imagine if the apology made it worse lol
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thelovefist
04/18/17 11:34:22 AM
#11:


Please stop spamming me ROD
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XmasPikachu
04/18/17 12:51:30 PM
#12:


hey guys who posted?
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darkphoenix181
04/18/17 12:53:57 PM
#14:


he is a scumbag because he didn't send you letter he only sent to the premier customers?
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The Admiral
04/18/17 12:55:16 PM
#15:


thelovefist posted...
You were defending their actions on your other account.


Be careful, he's been marking people and complaining to the mods when people bring this up.
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XmasPikachu
04/18/17 12:57:00 PM
#16:


UnholyMudcrab posted...
There's going to be a case study over this someday.

Edit: Oh, my bad, I hadn't read the other posts. Forgive me for trying to be on-topic.


Definitely. It's bad PR crisis management 101

darkphoenix181 posted...
he is a scumbag because he didn't send you letter he only sent to the premier customers?


No.

He is a scumbag because of all he's done. This is just about his latest mess up, he is doubling down on his previous behaviors: UA is getting heavily criticized for treating most of its customers as luggage or worse, with the exception of elite flyers (Silver, Gold, Platinum, 1K and Global Services).

So what does he do? Send an apology email to.... 1K and GS. Now he also made silver, gold and platinum feel like shit. It's a real dumb move.
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Funkydog
04/18/17 12:58:21 PM
#17:


But he won an award being an excellent communicator :(

Must just be an issue on your end, obviously, due to this.
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XmasPikachu
04/18/17 12:58:31 PM
#18:


The Admiral posted...
thelovefist posted...
You were defending their actions on your other account.


Be careful, he's been marking people and complaining to the mods when people bring this up.



Don't you have to go shine Richard Spencer's shoes or something? Leave me alone. I didn't even mark anything, ask the mods.
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XmasPikachu
04/18/17 12:58:48 PM
#19:


Funkydog posted...
But he won an award being an excellent communicator :(

Must just be an issue on your end, obviously, due to this.


He did? For real? LOL!!!
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Funkydog
04/18/17 1:01:18 PM
#20:


XmasPikachu posted...
Funkydog posted...
But he won an award being an excellent communicator :(

Must just be an issue on your end, obviously, due to this.


He did? For real? LOL!!!

Supposedly, yup.

I kinda want it to be true, because he clearly isn't one.
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thelovefist
04/18/17 1:01:49 PM
#21:


The Admiral posted...
thelovefist posted...
You were defending their actions on your other account.


Be careful, he's been marking people and complaining to the mods when people bring this up.

I have no doubt he is. Also, I have no doubt he is spamming PMs to other users asking them to mark posts.
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Anarchy_Juiblex
04/18/17 1:02:46 PM
#22:


Why the fuck does he owe anyone an apology?
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XmasPikachu
04/18/17 1:03:32 PM
#23:


Funkydog posted...
XmasPikachu posted...
Funkydog posted...
But he won an award being an excellent communicator :(

Must just be an issue on your end, obviously, due to this.


He did? For real? LOL!!!

Supposedly, yup.

I kinda want it to be true, because he clearly isn't one.


it'd be awesome, since it'd just expose how those awards are basically a friends club. It's like when places like Mcdonald's win "best place to work" awards XD
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XmasPikachu
04/18/17 1:06:11 PM
#24:


Anarchy_Juiblex posted...
Why the fuck does he owe anyone an apology?


I'm not saying he does. That's a separate topic. This is about how he doubled down on one of the behaviors they were criticized for
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thelovefist
04/18/17 1:19:53 PM
#25:


thelovefist posted...
Please stop spamming me ROD

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XmasPikachu
04/18/17 1:51:30 PM
#26:


this topic got bumped?
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gatorsPENSbucs
04/18/17 1:53:09 PM
#27:


Bla bla bla, you want an email for no reason at all? What's your email address, I'll send you something.
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XmasPikachu
04/18/17 1:54:58 PM
#28:


gatorsPENSbucs posted...
Bla bla bla, you want an email for no reason at all? What's your email address, I'll send you something.


I want an email for all silver, gold and platinium frequent flyers
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darkphoenix181
04/18/17 2:11:46 PM
#29:


XmasPikachu posted...
gatorsPENSbucs posted...
Bla bla bla, you want an email for no reason at all? What's your email address, I'll send you something.


I want an email for all silver, gold and platinium frequent flyers


why though?
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XmasPikachu
04/18/17 2:14:21 PM
#30:


darkphoenix181 posted...
XmasPikachu posted...
gatorsPENSbucs posted...
Bla bla bla, you want an email for no reason at all? What's your email address, I'll send you something.


I want an email for all silver, gold and platinium frequent flyers


why though?


he got criticized for making the airline only care about elite flyers and he proved them right... and then doubled down. It's cynical and bad for the company
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kingdrake2
04/18/17 2:15:58 PM
#31:


XmasPikachu posted...
gatorsPENSbucs posted...
Bla bla bla, you want an email for no reason at all? What's your email address, I'll send you something.


I want an email for all silver, gold and platinium frequent flyers


you ain't getting one? how many times you complain will be the end result.
to give them the customer's version of the middle finger. don't fly with them anymore.
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