Current Events > Hotel Manager tells woman to go on a diet after she leaves a negative review.

Topic List
Page List: 1, 2
UnfairRepresent
10/10/17 2:13:34 PM
#1:


A woman who decided to leave a negative review for a hotel was shocked when she received a text from staff telling her to go on a diet. Emily Chance says she was also accused of hating everyone and everything by Nelcon Hotel owner Ken Evans in the 41-word message.

The mother claims to have received the text after leaving a scathing review of the hotel on travel site Booking.com. Emily says she has been left outraged by the hotel owners comments, claiming the response was a little too personal.

She paid 38 for two people for a two-night stay at the budget hotel in Blackpool with her husband Michael to celebrate their second wedding anniversary in September. But their romantic getaway quickly turned sour as Emily claimed standards at the Palatine Road hotel were not up to scratch.

In a September 30 post on Booking.com, she complained of a horrendous smell as soon as you walk in, grime in the shower and dirty towels, scoring the hotel 3.8 out of 10. But a Nelcon Hotel spokesman responded publicly to Emilys Booking.com review, asking her: Can I ask, just what did you expect for what you paid?

They added that most of what you describe I do not recognise as a matter of interest and I think possibly you were expecting a four-star hotel. But hotel owner Mr Evans took the defence of his establishment even further and sent a text message to Emilys phone.

The message read: For someone who has never been away before you do not come across as nervous in fact you come across as a nasty piece of work who probably should be put on a diet as you must hate everything and everyone.

He later said he had sent the message after reading her review which he labelled a pack of lies.

I dont have a problem with people reviewing us, but what she wrote was a pack of lies, he said.The hotel is not dirty and doesnt smell. She was looking for problems which werent there. I am really peed off with it all. I dont regret texting her at all. We have new carpets coming in a couple of weeks and anyone is welcome to take a look.

The review was disgusting and reduced a female member of staff to tears. This is a budget hotel but we are not dirty and dont deserve to be lied about.

Speaking about the text message, Emily said: I left an honest review about how bad Nelcon Hotel is only to have one of the staff make it their business to go into my account and personally text me an offensive text from their personal mobile number to mine telling me I needed to go on a diet.

This should not be allowed, it was a little too personal and they had no right making personal digs to paying customers. It is an outrage.

They need exposing and people need to be warned how bad this hotel really is. I would never recommend this to anyone its not fit for a dog to be staying in.


Full ARticle: http://metro.co.uk/2017/10/10/hotel-told-woman-to-go-on-a-diet-after-she-left-them-negative-review-6988547/

wfm50Sm
2W773tl
vey5dQo
32CMh79

Sounds like a Ceman
---
^ Hey now that's completely unfair.
https://imgtc.com/i/14JHfrt.jpg
... Copied to Clipboard!
Flasbangs
10/10/17 2:14:35 PM
#2:


Lol, she fat.
You'd think she'd be used to the feeling of floors deteriorating beneath her.
---
"That's the metaphorical equivalent of flopping your wedding tackle into a lion's mouth and flicking his love spuds with a wet towel" - Arnold Rimmer
... Copied to Clipboard!
ThePrinceFish
10/10/17 2:15:04 PM
#3:


Why is this news
---
Dielman on Rivers: "I've tried to get him to say s--- or f--- and all he'll ever do is say, 'Golly gee, I can't do that."
... Copied to Clipboard!
HypnoCoosh
10/10/17 2:15:57 PM
#4:


That's not a woman.
---
We make men without chests and expect from them virtue and enterprise. We laugh at honor and are shocked to find traitors in our midst. - C.S. Lewis
... Copied to Clipboard!
UnfairRepresent
10/10/17 2:16:05 PM
#5:


ThePrinceFish posted...
Why is this news

https://www.youtube.com/watch?v=5YGc4zOqozo

---
^ Hey now that's completely unfair.
https://imgtc.com/i/14JHfrt.jpg
... Copied to Clipboard!
hyperpowder
10/10/17 2:17:49 PM
#6:


She really does need a diet....and she probably naturally smells bad also. So she really shouldnt be complaining
---
Whoever beats my score I will give them a $10 PSN or Live card:
https://www.youtube.com/watch?v=RpiorAx40GY
... Copied to Clipboard!
MoreRpgs
10/10/17 2:18:55 PM
#7:


HypnoCoosh posted...
That's not a woman.
... Copied to Clipboard!
ThePrinceFish
10/10/17 2:20:35 PM
#8:


UnfairRepresent posted...
ThePrinceFish posted...
Why is this news

https://www.youtube.com/watch?v=5YGc4zOqozo

(un)Fair point.
---
Dielman on Rivers: "I've tried to get him to say s--- or f--- and all he'll ever do is say, 'Golly gee, I can't do that."
... Copied to Clipboard!
UnfairRepresent
10/10/17 2:26:54 PM
#9:


MoreRpgs posted...
HypnoCoosh posted...
That's not a woman.

Er, yes it is?
---
^ Hey now that's completely unfair.
https://imgtc.com/i/14JHfrt.jpg
... Copied to Clipboard!
Questionmarktarius
10/10/17 2:27:01 PM
#10:


The "hotel" is just a (barely) converted flat. The hell did this woman expect?
... Copied to Clipboard!
snesmaster40
10/10/17 2:29:18 PM
#11:


Questionmarktarius posted...
The "hotel" is just a (barely) converted flat. The hell did this woman expect?


A complimentary bag of salt and vinegar chips.
---
Initial D - First Drifts scene
https://www.youtube.com/watch?v=_Tntdrg5N1M
... Copied to Clipboard!
DevsBro
10/10/17 2:40:53 PM
#12:


Lol at the response.

Customer (on internet): This hotel sucks.
Hotel (on internet): No shit.
---
... Copied to Clipboard!
HypnoCoosh
10/10/17 2:42:09 PM
#13:


UnfairRepresent posted...
MoreRpgs posted...
HypnoCoosh posted...
That's not a woman.

Er, yes it is?


Maybe in your world but where I came from we don't refer to things like that as women.
---
We make men without chests and expect from them virtue and enterprise. We laugh at honor and are shocked to find traitors in our midst. - C.S. Lewis
... Copied to Clipboard!
MikeArmstrong
10/10/17 2:42:40 PM
#14:


38 for 2 nights? Can't complain about the service at that rate...
... Copied to Clipboard!
eston
10/10/17 2:43:20 PM
#15:


It does sound like her expectations were a little too high, but jebus this is bad customer service
---
... Copied to Clipboard!
Dustin1280
10/10/17 2:53:00 PM
#16:


That hotel is cheap as fuck and you get what you pay for.

If there were cockroaches running around and nothing was clean, I suppose I could see the concern. But frankly I don't believe what this women said...

The hotel handled it TERRIBLY, but I bet she really is one of those people that just like to complain about everything...
---
RIP: Canuklehead, Karma: 1369 // RIP: Gen_Lee_Enfield, Karma: 1731 //
RIP: Orlando of the Axe, Karma: 1642 --They delivered!
... Copied to Clipboard!
Questionmarktarius
10/10/17 2:55:07 PM
#17:


MikeArmstrong posted...
38 for 2 nights? Can't complain about the service at that rate...

I'll need to look that place up if I'm ever in Blackpool somehow.
... Copied to Clipboard!
Dustin1280
10/10/17 2:55:30 PM
#18:


On Booking.com, the good reviews vastly outweigh the negative ones, with 40% of guests scoring it as 'good' or 'superb'. Only 24% of customers rated it as 'poor' or 'very poor', giving it an average review score of 6.8 out of 10.

179 reviews
7-10 good to awesome: 109 reviews
5-7 okay: 28 reviews
1-5 poor to very poor: 45 reviews

60% good to awesome
15% okay
25% poor to very poor
---
RIP: Canuklehead, Karma: 1369 // RIP: Gen_Lee_Enfield, Karma: 1731 //
RIP: Orlando of the Axe, Karma: 1642 --They delivered!
... Copied to Clipboard!
Prestoff
10/10/17 2:58:20 PM
#19:


In my opinion, both are in the wrong somewhat. Never been to that hotel, but even the Hotel admitted they aren't up to speed so it sounds like her expectations were a little high. But that is honestly really bad customer service and I most definitely would not want to go to a place where a hotel manager would start making personal insults at me for any amount of criticism. It's immature and disgusting, even if they are suppose to be a budget hotel.
---
It's what all true warriors strive for!
... Copied to Clipboard!
#20
Post #20 was unavailable or deleted.
Cj_WlLL_VVlN
10/11/17 12:58:54 PM
#21:


I mean that's kind of hilarious. Wish I had managers who would do that when customers got out of line.
---
The gamefaqs moderation team knows dogs capable of being offended, cant laugh at a joke, and like to punish jokes that are acceptable on prime time TV pg shows.
... Copied to Clipboard!
The Admiral
10/11/17 12:59:32 PM
#22:


I'm sure her doctor would tell her that, too.
---
- The Admiral
... Copied to Clipboard!
Dustin1280
10/11/17 1:22:35 PM
#24:


Based on the reviews, if you were to tell me she is one of those people that hates everything and everyone and is always complaining, I would 100% believe you.
---
RIP: Canuklehead, Karma: 1369 // RIP: Gen_Lee_Enfield, Karma: 1731 //
RIP: Orlando of the Axe, Karma: 1642 --They delivered!
... Copied to Clipboard!
Ving_Rhames
10/11/17 1:25:04 PM
#25:


lmfao
---
the real Irving Rameses
http://i.imgur.com/A7f6F9h.jpg
... Copied to Clipboard!
GeneralZhao
10/11/17 1:27:01 PM
#26:


She paid 38 pounds (50 dollars and some change) for 2 nights.

idk what she expected
---
... Copied to Clipboard!
The Admiral
10/11/17 1:29:10 PM
#27:


GeneralZhao posted...
She paid 38 pounds (50 dollars and some change) for 2 nights.

idk what she expected


Always wanting more seems like an ongoing problem in her life.
---
- The Admiral
... Copied to Clipboard!
Trigg3rH4ppy
10/11/17 1:31:07 PM
#28:


He was just giving her good advice. She's probably over 300lbs.

Even though she's being a bitch, she got 2 nights and complimentary medical advice for under $50
---
~A little nonsense, now and then, is relished by the wisest men ~
TWSSted since~ 3/27/12 https://i.imgur.com/zlaENmx.png
... Copied to Clipboard!
MarkIngramTD
10/11/17 1:58:23 PM
#29:


what type of guys would even give her the D?
---
made for your viewing pleasure.
... Copied to Clipboard!
DKFjalfe
10/11/17 1:59:06 PM
#30:


MarkIngramTD posted...
what type of guys would even give her the D?

Guys that live in the south
... Copied to Clipboard!
#31
Post #31 was unavailable or deleted.
Prestoff
10/11/17 2:04:51 PM
#32:


fenderbender321 posted...
Here's how I see it...you wanna trash talk people running a business, prepare for them to trash talk you back. It's a two-way street.


The women didn't do that though.
---
It's what all true warriors strive for!
... Copied to Clipboard!
#33
Post #33 was unavailable or deleted.
voldothegr8
10/11/17 2:06:09 PM
#34:


She looks like that and still found a husband!?! Is there a pic of him?
---
Oda break tracker 2017- 8 (3) | THE Ohio State: 5-1 | Oakland Raiders: 2-3
Super Mario Maker Profile: 1237-0000-0073-02FE
... Copied to Clipboard!
KiwiTerraRizing
10/11/17 2:07:26 PM
#35:


Hmm, I bet the other guests noticed a bad smell when she walked in also.
---
Jake Peralta: World's Grossest Pervert
... Copied to Clipboard!
MarkIngramTD
10/11/17 2:07:59 PM
#36:


voldothegr8 posted...
She looks like that and still found a husband!?! Is there a pic of him?

anything for a hott night even fat girls get love

meanwhile guys are virgins forever because no girls give them chances

the sexes are fucked.
---
made for your viewing pleasure.
... Copied to Clipboard!
Prestoff
10/11/17 2:08:34 PM
#37:


fenderbender321 posted...
Prestoff posted...
fenderbender321 posted...
Here's how I see it...you wanna trash talk people running a business, prepare for them to trash talk you back. It's a two-way street.


The women didn't do that though.


Oh, I thought she left a negative review of the hotel for everyone to see. Which in turn, a member of the hotel staff left her a negative review for only her to see.

What am I missing?


Negative review is not equivalent to "trash talking" like how you stated. In that case, every criticism ever made to a business is the equivalent to a "trash talk".
---
It's what all true warriors strive for!
... Copied to Clipboard!
PotHeadDog
10/11/17 2:09:09 PM
#38:


How do people get this big?
... Copied to Clipboard!
#39
Post #39 was unavailable or deleted.
E32005
10/11/17 2:11:47 PM
#40:


... Copied to Clipboard!
MarkIngramTD
10/11/17 2:12:22 PM
#41:


E32005 posted...
Landwhale!

how do you land her?
---
made for your viewing pleasure.
... Copied to Clipboard!
voldothegr8
10/11/17 2:12:52 PM
#42:


MarkIngramTD posted...
voldothegr8 posted...
She looks like that and still found a husband!?! Is there a pic of him?

anything for a hott night even fat girls get love

meanwhile guys are virgins forever because no girls give them chances

the sexes are fucked.

It's not only that, she also has one of the most hideous faces I've ever seen. Furthermore, hitting it is one thing, but marrying it? Again, I want to see a pic of him just for morbid curiosity.
---
Oda break tracker 2017- 8 (3) | THE Ohio State: 5-1 | Oakland Raiders: 2-3
Super Mario Maker Profile: 1237-0000-0073-02FE
... Copied to Clipboard!
Prestoff
10/11/17 2:16:03 PM
#43:


PotHeadDog posted...
How do people get this big?


Unhealthy lifestyle choices most likely.

fenderbender321 posted...
That's right. Trash talk is just a slang term for criticism. This one guy at a party one time told me "you're being a little bitch"...was that trash talking? Yes. But was it criticism as well? Yes....because I *was* being a little bitch.


I think that's where we're not going to see eye to eye on because I view trash talking as insults with hyperbole's. How I view this situation is that the lady gave valid (but harsh) criticism to the hotel and the manager responds by saying by giving personal insults like "you're fat". I mean sure he is in every right to do that, but it's unprofessional as hell.
---
It's what all true warriors strive for!
... Copied to Clipboard!
UnfairRepresent
10/11/17 2:23:26 PM
#44:


Prestoff posted...
fenderbender321 posted...
Here's how I see it...you wanna trash talk people running a business, prepare for them to trash talk you back. It's a two-way street.


The women didn't do that though.

She didn't trash talk the owner...
---
^ Hey now that's completely unfair.
https://imgtc.com/i/14JHfrt.jpg
... Copied to Clipboard!
stoltenberg11
10/11/17 2:25:15 PM
#45:


voldothegr8 posted...
MarkIngramTD posted...
voldothegr8 posted...
She looks like that and still found a husband!?! Is there a pic of him?

anything for a hott night even fat girls get love

meanwhile guys are virgins forever because no girls give them chances

the sexes are fucked.

It's not only that, she also has one of the most hideous faces I've ever seen. Furthermore, hitting it is one thing, but marrying it? Again, I want to see a pic of him just for morbid curiosity.

Article says he's disabled. Maybe he's blind
---
You're such a boring characterless entity. Try getting laid once in a while and maybe you'll have friends and find out what a "joke" is. - derrate
... Copied to Clipboard!
#46
Post #46 was unavailable or deleted.
Villain
10/11/17 2:44:26 PM
#47:


maybe she was a knockout when she got married
---
http://i.imgur.com/ZWNgMXL.jpg
Formally known as Will VIIII
... Copied to Clipboard!
Prestoff
10/11/17 2:44:51 PM
#48:


UnfairRepresent posted...
Prestoff posted...
fenderbender321 posted...
Here's how I see it...you wanna trash talk people running a business, prepare for them to trash talk you back. It's a two-way street.


The women didn't do that though.

She didn't trash talk the owner...


?

fenderbender321 posted...
The hotel staff should make sure they do a better job of cleaning, and the lady should make sure she eats less. I think both are true statements, really.

But yeah, unprofessional. I don't disagree with that in terms of how employees should conduct themselves...but that doesn't mean what they did was somehow more wrong than what she did outside of how it pertains to the business.


Giving a criticism to a business is not the same as giving personal insults. If you can't see how both of these are not equivalent, then I think we should end our conversation here.
---
It's what all true warriors strive for!
... Copied to Clipboard!
MarkIngramTD
10/11/17 2:46:26 PM
#49:


stoltenberg11 posted...
voldothegr8 posted...
MarkIngramTD posted...
voldothegr8 posted...
She looks like that and still found a husband!?! Is there a pic of him?

anything for a hott night even fat girls get love

meanwhile guys are virgins forever because no girls give them chances

the sexes are fucked.

It's not only that, she also has one of the most hideous faces I've ever seen. Furthermore, hitting it is one thing, but marrying it? Again, I want to see a pic of him just for morbid curiosity.

Article says he's disabled. Maybe he's blind

mentally?
---
made for your viewing pleasure.
... Copied to Clipboard!
#50
Post #50 was unavailable or deleted.
Prestoff
10/11/17 2:52:45 PM
#51:


fenderbender321 posted...
Thanks for helping me kill some time at work, though.


That's one of the reasons I visit the message boards when I'm at work lol
---
It's what all true warriors strive for!
... Copied to Clipboard!
Topic List
Page List: 1, 2