Board 8 > I didn't tip my delivery driver just now

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lordloki12
10/29/17 3:35:49 PM
#51:


MariaTaylor posted...
lordloki12 posted...
The possibility the driver never got the special request and Maria being mad he didnt remember them complaining from who knows how long ago are 2 very different things.


um, dipshit, my point isn't that he didn't remember me. my point is that I remembered him as the type of person who fails to follow directions on multiple separate occasions. even after his tendency to not follow directions has been pointed out to him. which I know, for certain, because I said those words to him myself.

lordloki12 posted...
So you can hear them knocking just fine is what you are saying?


no dipshit I went to a place where I could watch to see when he showed up.

so I filled out the special directions and I still went out of my way to be ready when he arrived but somehow in your twisted mental space I'm in the wrong because he failed to read directions.


You're wrong for getting so upset about him not following directions you don't even know he had and for expecting him to remember you complaining the first time. From his point of view you are 1 random person in a sea of people he has delivered to. There is no reason he would remember you unless you always tip good, always tip bad, or are always a pain in the ass. So when he does start recognizing your address which reason do you think it will be for? Thanks for doing the bare minimum to get the food you ordered though.
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Drakeryn
10/29/17 3:47:28 PM
#52:


is it possible that he knocked first just in case, then was going to alert you if you didn't respond, but since you were listening for the knock you preempted him?

though I guess if that were the case, he would've said so when you chewed him out
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Seginustemple
10/29/17 3:55:41 PM
#53:


I bet the annoying request was the guy asking if he could bum a smoke
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ChaosTonyV4
10/29/17 5:21:36 PM
#54:


Seginustemple posted...
I bet the annoying request was the guy asking if he could bum a smoke


That would be annoying as fuck.
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tabiicat42
10/29/17 5:23:21 PM
#55:


Yeesh, this thread is still going.
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redrocket_pub
10/29/17 5:24:29 PM
#56:


tabiicat42 posted...
Yeesh, this thread is still going.


I mean, there are still mysteries the TC is withholding from us for no good reason.
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tabiicat42
10/29/17 5:26:27 PM
#57:


redrocket_pub posted...
tabiicat42 posted...
Yeesh, this thread is still going.


I mean, there are still mysteries the TC is withholding from us for no good reason.


Tbh there was no good reason to actually post about not tipping somebody, justified or not (and I happen to think it was justified). It's gonna be an inflammatory thread no matter the reason because tipping is such a big deal in the US. It's just asking to argue with people.
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tabiicat42
10/29/17 5:26:56 PM
#58:


Basically y'all deserve each other lol
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NFUN
10/29/17 5:27:13 PM
#59:


I did delivery for a little while. The people who take the orders are usually pretty good at writing down the instructions, but honestly even if he fucks up you should still give him something. The place I worked was terrible, and they would usually shift any blame for fuckups to you (eg, they want you to check to make sure everything is ready to go, but will simultaneously yell at you for not having left already, and if something was missed, you get to take the blame), and sometimes the delivery guy really doesn't get the instructions.

I got paid $5/hour and usually didn't make $20 in tips a day. A place that ordered $100+ orders daily usually gave me a fiver, and once I had a $500 order. I got ten bucks out of that.
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MariaTaylor
10/29/17 5:49:35 PM
#60:


lordloki12 posted...
You're wrong for getting so upset about him not following directions


I'm not upset, though. I just think he didn't do a good job and therefore doesn't deserve a tip.

lordloki12 posted...
not following directions you don't even know he had


maybe, I dunno. to me the idea is that a company would create a system on their website where you specifically enter directions into a section while placing your order probably has the resources to get those directions into the hands of the delivery driver. I certainly find the explanation that he got the directions and didn't read them to be exceedingly likely as compared to 'company invents website with place to order special directions but the special directions vanish into a black hole and don't get printed on the receipt for the driver to see.'

lordloki12 posted...
for expecting him to remember you complaining the first time


but this isn't my expectation at all. in the very post of mine that you are quoting I say that this is not my expectation. my expectation is that he would read directions. he doesn't read directions. I remember him not reading directions in the past. once again, it's not about him remembering me. it's about ME remembering HIM.
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Tomba42
10/29/17 5:52:03 PM
#61:


People who haven't worked in a place that delivers really don't get how little delivery drivers get paid, and how they need "tips" to literally make getting the gas to do their job profitable, not to mention how mistakes could occur anywhere down the line.

By all means complain, if they screwed up you have that right, but by not tipping the driver you're screwing a guy over who the mistake may not even originated from. And it's not a personal slight if he can't remember your particular special order despite maybe not getting the info; they do a ton of orders. And if he DID get it still its better to let the boss chew him out. Seriously.
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MariaTaylor
10/29/17 5:57:51 PM
#62:


Tomba42 posted...
People who haven't worked in a place that delivers really don't get how little delivery drivers get paid, and how they need "tips"


no, I understand this. I just don't care.

Tomba42 posted...
you're screwing a guy over who the mistake may not even originated from.


I really don't see how this could be anyone's fault except for the drivers. unless the website for this restaurant malfunctions and doesn't provide the directions only when this guy is driving and no one else. which would be a hell of a coincidence.

Tomba42 posted...
And it's not a personal slight if he can't remember your particular special order


I never said that it was, nor do I care if he remembers me specifically. but he should at least be capable of reading directions that are printed out on the receipt when delivering food. his job is to deliver food and fulfill the special directions that are written out by the person ordering. if he's failing to do one of the two things he's responsible for doing then I'm not going to tip him after messing it up a second time.
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GranzonEx
10/29/17 6:01:09 PM
#63:


What were the instructions btw? That he has to deliver the food in his birthday suit? Must be in furry cosplay?
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MariaTaylor
10/29/17 6:04:27 PM
#64:


GranzonEx posted...
What were the instructions btw? That he has to deliver the food in his birthday suit? Must be in furry cosplay?


"text or call when you get here (my phone number)"
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MasaomiHouzuki
10/29/17 6:04:42 PM
#65:


I'm in furry cosplay all the time and maria doesn't tip me

im not mad im just disappointed
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GranzonEx
10/29/17 6:12:50 PM
#66:


MariaTaylor posted...
GranzonEx posted...
What were the instructions btw? That he has to deliver the food in his birthday suit? Must be in furry cosplay?


"text or call when you get here (my phone number)"

What if he can't afford a phone kappa

MasaomiHouzuki posted...
I'm in furry cosplay all the time and maria doesn't tip me

Well now you know how the delivery driver feels
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MasaomiHouzuki
10/29/17 6:16:53 PM
#67:


i feel like my legitimate grievances re: current emotional state are being disregarded and this displeases me
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MariaTaylor
10/29/17 6:22:24 PM
#68:


GranzonEx posted...
What if he can't afford a phone kappa


I highly recommend a job where the most commonly requested special direction is to receive a phone call or text upon arrival.

MasaomiHouzuki posted...
i feel like my legitimate grievances re: current emotional state are being disregarded and this displeases me


if I tip you then you'll expect a bigger tip each time until eventually I'm paying you infinity dollars

this is how the slippery slope works, right?
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Tomba42
10/29/17 9:09:42 PM
#69:


MariaTaylor posted...
Tomba42 posted...

you're screwing a guy over who the mistake may not even originated from.


I really don't see how this could be anyone's fault except for the drivers. unless the website for this restaurant malfunctions and doesn't provide the directions only when this guy is driving and no one else. which would be a hell of a coincidence.

Tomba42 posted...
And it's not a personal slight if he can't remember your particular special order


I never said that it was, nor do I care if he remembers me specifically. but he should at least be capable of reading directions that are printed out on the receipt when delivering food. his job is to deliver food and fulfill the special directions that are written out by the person ordering. if he's failing to do one of the two things he's responsible for doing then I'm not going to tip him after messing it up a second time.


Well, in a restaurant different people may take the orders, make the orders, put orders in the oven, take instructions to people making things etc. People walk through and may bump pages with instructions off things if it gets hectic enough and kitchens usually don't have a lot of space with all the people needing to do things. It's possible the person on the phone forgot to mention it; it's possible the person who made it didn't put a note on the bag going out to the delivery guy. It's possible a note fell off the bag. There are hundreds of people all getting pizzas and sometimes shit happens. And yes, even all that said, they should have been more careful with it. But a lot of things could have happened.
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MZero11
10/29/17 11:07:51 PM
#70:


Tomba42 posted...
It's possible the person on the phone forgot to mention it


maybe actually read the topic where he mentioned several times he used an online entry box
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lordloki12
10/29/17 11:20:12 PM
#71:


MZero11 posted...
Tomba42 posted...
It's possible the person on the phone forgot to mention it


maybe actually read the topic where he mentioned several times he used an online entry box


We have already covered why that doesnt matter.
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lordloki12
10/29/17 11:33:51 PM
#72:


MariaTaylor posted...

I'm not upset, though. I just think he didn't do a good job and therefore doesn't deserve a tip.


This topic exists so you were at least a little upset to begin with and it only seems to have escalated since then.

MariaTaylor posted...

maybe, I dunno. to me the idea is that a company would create a system on their website where you specifically enter directions into a section while placing your order probably has the resources to get those directions into the hands of the delivery driver. I certainly find the explanation that he got the directions and didn't read them to be exceedingly likely as compared to 'company invents website with place to order special directions but the special directions vanish into a black hole and don't get printed on the receipt for the driver to see.'


Having the resources to create the system doesn't mean the systems works perfectly 100% of the time.

MariaTaylor posted...


but this isn't my expectation at all. in the very post of mine that you are quoting I say that this is not my expectation. my expectation is that he would read directions. he doesn't read directions. I remember him not reading directions in the past. once again, it's not about him remembering me. it's about ME remembering HIM.


Bringing up the story about you chewing out the driver the 1st time serves no purpose unless you expected him to remember it. I really don't care if you didnt tip the driver, I just want you to realize that you are part of the problem in all this.
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Drakeryn
10/29/17 11:34:41 PM
#73:


"I really don't care if you didnt tip the driver" - lordloki12
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Nelson_Mandela
10/29/17 11:34:54 PM
#74:


This topic would be interesting if you just gave the full context of your request and his reply
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lordloki12
10/29/17 11:43:09 PM
#75:


Drakeryn posted...
"I really don't care if you didnt tip the driver" - lordloki12


Correct Maria not tipping the driver (while shitty for driver) isn't really relevant to why Maria is wrong about pretty much everything else.
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AquaArcane
10/29/17 11:54:55 PM
#76:


tabiicat42 posted...
typical b8 getting all bent out of shape over dumb shit


That's just humans
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Raka_Putra
10/30/17 12:00:28 AM
#77:


It's so nice to have me absolved from any wrongdoing in my job because I might not get the memo.
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NFUN
10/30/17 12:13:21 AM
#78:


If it was online and happened twice, I'm pretty sure it was the driver that fucked up. I'd tip him and tell him to get his shit together next time or I'll have words with the boss, but I understand your reaction.
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AquaArcane
10/30/17 12:13:40 AM
#79:


Btw just throwing this out there, not taking sides (leaning towards Maria's side but irrelevant). And actually I'm pretty sure this was already mentioned in an early post, and now with the revelation of your "special instructions" it's actually quite believable that he was planning to knock first and then call if you didn't answer. Like a "I'll knock first just in case" because that's easier then taking out your phone and sending a text or calling. Especially if you're someone like me who hates communicating through phones.

So next time try that out. Order the food, don't sit somewhere in preparation for his arrival, just do whatever you would do if you didn't have to worry about the delivery guy not following your special instructions. I bet when his "just in case" knock fails, he'll probably call.

On the flipside, whoever's saying this dude might not have gotten the instructions is ridiculous. You guys are just making up hypothetical situations over and over, trying to cause guilt for whatever reason? So the fuck what if accidents happen. Yeah, maybe the printer ink was running low and the instructions weren't clear, or it's easily possible a lion goat broke through his window while he was going 60 down the highway and the stupid beast probably tore off the section for the instructions and left the rest in tact before soaring away through the open window.

My point is, yeah, something like that could happen, but it most likely didn't

(basically your argument is hypothetical)
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StealThisSheen
10/30/17 12:25:29 AM
#80:


lordloki12 posted...
MZero11 posted...
Tomba42 posted...
It's possible the person on the phone forgot to mention it


maybe actually read the topic where he mentioned several times he used an online entry box


We have already covered why that doesnt matter.


No, it does matter.

It's much more likely that the driver just didn't read the directions instead of somehow not ever receiving them. But even if he didn't receive them, it's not on the customer to just accept it. It happened twice, which means either

1. The driver never reads the directions and thus does not perform his job correctly, in which refusing to tip is valid

2. The directions never make it to the drivers, in which the only way that will change is if the drivers start complaining about it. And not receiving tips would be the only way they'd even know they were doing something wrong in the first place.

If it's the driver's fault, it's the driver's fault. If it's the restaurant's fault, it's the restaurant's fault. At no point should the customer just deal with it because "You don't know if they got the directions or not," as if "They didn't get the directions" is acceptable in the first place.
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GANON1025
10/30/17 12:28:29 AM
#81:


I thought Maria was a chatbot for message boards
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ProfitProphet
10/30/17 12:29:34 AM
#82:


I recently started delivering pizzas a few nights a week. I don't really mind if some people don't tip because the people who do usually make up for it. That said, I deliver in a very small town and probably know/have met 25% of the customers and the majority of our customers order 2 or 3 times a week. Tonight I had maybe 15 deliveries and made about $45 in tips. Plus $9/an hour and like an extra $25 in vehicle maintenance expenses. It's really a pretty sweet gig
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redrocket_pub
10/30/17 12:30:52 AM
#83:


And not receiving tips would be the only way they'd even know they were doing something wrong in the first place.


...or you could do what others have suggested and call in a complaint so they actually know exactly what was wrong.
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StealThisSheen
10/30/17 12:32:24 AM
#84:


redrocket_pub posted...
And not receiving tips would be the only way they'd even know they were doing something wrong in the first place.


...or you could do what others have suggested and call in a complaint so they actually know exactly what was wrong.


What if it was the driver's fault? The customer shouldn't have to guess.

Not to mention the fact that complaints that come after everything seemed fine get taken less seriously. It's like complaining about a meal after you ate it all. If you tip as if nothing happened, the complaint holds less weight.
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NFUN
10/30/17 12:34:04 AM
#85:


ProfitProphet posted...
I recently started delivering pizzas a few nights a week. I don't really mind if some people don't tip because the people who do usually make up for it. That said, I deliver in a very small town and probably know/have met 25% of the customers and the majority of our customers order 2 or 3 times a week. Tonight I had maybe 15 deliveries and made about $45 in tips. Plus $9/an hour and like an extra $25 in vehicle maintenance expenses. It's really a pretty sweet gig

fuck you
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ExThaNemesis
10/30/17 12:34:32 AM
#86:


You ever notice how people who post about how they didn't tip are SUPER defensive about it usually

This is an observation I've made through the years in topics about this. The people that don't like tipping always go way overboard to prove how good of a person they are despite their refusal to sometimes tip.

And I think you were in the right to not tip here, Maria.

You are absolutely in the wrong by withholding information and I will probably start to call you Smurf if you continue this behavior.
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StealThisSheen
10/30/17 12:35:28 AM
#87:


ExThaNemesis posted...
You are absolutely in the wrong by withholding information and I will probably start to call you Smurf if you continue this behavior.


This though for real
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ProfitProphet
10/30/17 12:48:05 AM
#88:


@nfun

That hurt me ??x more than someone not tipping me
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Menji
10/30/17 12:59:46 AM
#89:


What was his request... I need to know.
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davidponte
10/30/17 1:21:48 AM
#90:


Menji posted...
What was his request... I need to know.

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NFUN
10/30/17 1:25:14 AM
#91:


ProfitProphet posted...
@nfun

That hurt me ??x more than someone not tipping me

I'll give you a real big tip if you deliver some piping hot sausage to me

;)

;)

;);););););););););););););););););););););););)
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lordloki12
10/30/17 3:36:23 AM
#92:


StealThisSheen posted...
lordloki12 posted...
MZero11 posted...
Tomba42 posted...
It's possible the person on the phone forgot to mention it


maybe actually read the topic where he mentioned several times he used an online entry box


We have already covered why that doesnt matter.


No, it does matter.

It's much more likely that the driver just didn't read the directions instead of somehow not ever receiving them. But even if he didn't receive them, it's not on the customer to just accept it. It happened twice, which means either

1. The driver never reads the directions and thus does not perform his job correctly, in which refusing to tip is valid

2. The directions never make it to the drivers, in which the only way that will change is if the drivers start complaining about it. And not receiving tips would be the only way they'd even know they were doing something wrong in the first place.

If it's the driver's fault, it's the driver's fault. If it's the restaurant's fault, it's the restaurant's fault. At no point should the customer just deal with it because "You don't know if they got the directions or not," as if "They didn't get the directions" is acceptable in the first place.


If you want to solve a problem you talk to the manager not the driver. Not tipping the driver doesnt solve the problem and in time only makes them hate you as a customer.
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Colegreen_c12
10/30/17 6:48:33 PM
#93:


The fact that Maria mentioned it to him the first time and he didn't say something like "I never got that message" implies he got it, just didn't give a shit.

Like honestly, its 100% on the driver to make sure he gets the special instructions before leaving if it's for some god forsaken reason not on the receipt.
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StealThisSheen
10/30/17 7:21:41 PM
#94:


lordloki12 posted...
If you want to solve a problem you talk to the manager not the driver. Not tipping the driver doesnt solve the problem and in time only makes them hate you as a customer.


So if it's the driver's fault, you tip them anyway, then hope the manager does something about it while you gain literally no satisfaction and have no idea if the manager even did anything?

Nope, sorry. If you get shitty service, there's nothing wrong with not tipping. You shouldn't have to stand on your head and try to figure out what possibly went wrong.
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Lopen
10/30/17 7:23:28 PM
#95:


lordloki12

Former delivery driver

Probably a bad one too
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StealThisSheen
10/30/17 7:26:32 PM
#96:


Lopen posted...
lordloki12

Former delivery driver

Probably a bad one too


Sounds like it. Can't make sense of thinking "Well, you should assume it's more likely that they didn't get the instructions somehow than they just didn't follow them, and so you should feel bad" otherwise.
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FFDragon
10/30/17 7:29:47 PM
#97:


tipping is for good service

not getting good service is literally the reason not to tip
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MariaTaylor
10/30/17 7:35:20 PM
#98:


he asked to see my ID which I had left upstairs, so I had to go back up 3 flights of stairs to get it. despite the fact that no driver ever before has asked to see it. not even from this place which I had ordered from over a dozen times in the past.

hope it was worth it to you guys for me to reveal this completely mundane detail, knowing the hell and fury I stand to be subjected to by dipshit12 about how going up and down 3 flights of stairs multiple times is not a reason to be annoyed
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StealThisSheen
10/30/17 7:35:48 PM
#99:


I just don't get where this "You must tip no matter what, you're paying most of their salary" thought process came from.

If I do a shitty job, my boss isn't gonna keep paying me for very long, so... Maybe tips do make up most of what they make, but if they're doing a shitty job, why pay 'em?
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Mr Lasastryke
10/30/17 7:35:53 PM
#100:


StealThisSheen posted...
Can't make sense of thinking "Well, you should assume it's more likely that they didn't get the instructions somehow than they just didn't follow them, and so you should feel bad" otherwise.


pretty sure his argument is not that. seems to me it's "you're not entirely sure that it was his fault so you potentially screwed him over for something he didn't do."

in fairness, lisel already replied with "i understand this, i just don't give a shit" so yeah.
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