Current Events > Bought a phone from best buy. It fell and camera broke.Can I return it?

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ChopinList
12/24/17 4:17:11 PM
#1:


Or am I fucked? I bought it two days ago. Was charging it and it fell from my bed like 2-3 feet and the camera is cracked. Do you think I can return/exchange it or I am stuck with the camera now?
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r4X0r
12/24/17 4:18:35 PM
#2:


"It fell" or "I dropped it?"
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ChopinList
12/24/17 4:20:31 PM
#3:


r4X0r posted...
"It fell" or "I dropped it?"


It fell. It was on the edge of my bed I wasn't holding it. Tipped over when i step on the bed for a moment to get something. Regardless of drop/fell can I return it is the question here.
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JlM
12/24/17 4:23:43 PM
#4:


I'm sure they asked you about some sort of replacement/protection plan. I'm sure you said "No thanks".

I think you know that you're fucked.
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littlebro07
12/24/17 4:23:46 PM
#5:


Did you get the insurance for it?

Phones are so fragile for how expensive they are these days, not getting insurance or at least a high quality case is just asking for trouble.
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hyperpowder
12/24/17 4:26:44 PM
#6:


Shouldve bought the geek squad protection.

I see shit like this everyday. Somebody will spend 1k-2k on a laptop, not pay the $100, and then try to return it a week later after they dropped it and broke the screen.
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ChopinList
12/24/17 4:30:32 PM
#7:


JlM posted...
I'm sure they asked you about some sort of replacement/protection plan. I'm sure you said "No thanks".

I think you know that you're fucked.


I bought it online. So no one asked. I just didn't check a box.

littlebro07 posted...
Did you get the insurance for it?

Phones are so fragile for how expensive they are these days, not getting insurance or at least a high quality case is just asking for trouble.


I was getting a case for it. It wasn't going to come in until Tuesday because of the holidays.
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ChopinList
12/24/17 4:31:26 PM
#8:


Also you can still take pics with the camera it just is fuzzy. Everything else works on the phone. The front screen isn't cracked at all. The camera side took the damage.
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Sleeping_Forest
12/24/17 4:32:43 PM
#9:


This is going to sound like I'm being sarcastic, but I'm not.
Why not call Best Buy and ask, man.
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ChopinList
12/24/17 4:36:53 PM
#10:


Sleeping_Forest posted...
This is going to sound like I'm being sarcastic, but I'm not.
Why not call Best Buy and ask, man.


I'm going there now. Just thought I would get help here. I guess it is best to not come here for help.
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