Current Events > A tale of customer service in two parts

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Ranting Nord
03/14/18 11:09:25 AM
#1:


So two weeks ago I went to the mall with my lady to eat some Chipotle and use my Moviepass to go see a film. I eat my whole burrito and in the very last bite I hit what I thought was a fingernail. I'm not one to lose my mind over this kind of thing, but I sent them a very short email like "hey, I hit what seems very much to me to be a fingernail, could you please tell your staff at XYZ location to be more careful". Next, I pulled up my Moviepass app to check in to the movie. "You don't have an active account". Interesting. I pull up my bank account and see that they just charged me a few days ago so I should be in good standing. I tried a couple more times to log in, changed the password just in case, etc. Ok great, I'll put in a support ticket with them too.

I had someone call me from Chipotle HQ within 15 MINUTES of my email, apologizing profusely and offering to send me some free burritos.

Two weeks later I still haven't heard shit from Moviepass and my gears are thoroughly ground. Probably going to cancel the service since they're literally charging me for something I can't use.
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I'll think of a sig later.
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spudger
03/14/18 11:12:02 AM
#2:


Lol
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-Only dead fish swim with the current
http://error1355.com/ce/spudger.html
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Laserion
03/14/18 11:16:40 AM
#3:


After first sentence, for some reason I was expecting something about "as many of you know, I'm an avid Amiibo collector"...
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There is no "would of", "should of" or "could of".
There is "would've", "should've" and "could've".
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Notti
03/14/18 11:19:34 AM
#4:


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