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Joenage 05/26/18 2:01:59 PM #1: |
I purchased a one-month sub for the monthly bundle in April and immediately cancelled auto renewal. Then yesterday I got an email saying that I've purchased another sub for this month (automatic payment through Paypal). Looking on Reddit/Twitter I'm not the only person this has happened to.
I filed a support ticket with Humble and they're refusing to give me a refund, as they already gave me one last year (admittedly on that occasion it was my fault for not cancelling auto-renew in time). But this time I'm positive that I cancelled the auto renewal straight after I subbed. But yeah, if you have ever subbed to Humble Monthly in the past you should double-check your account to make sure they haven't done the same to you. --- Joenage. ... Copied to Clipboard!
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HashtagTartarus 05/26/18 2:03:24 PM #2: |
Not so "humble" now! Bwahaha!
--- ... Copied to Clipboard!
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Evil_Evil_Evil_ 05/26/18 2:04:31 PM #3: |
oh no they took $12!!! im royally screwed !!
... Copied to Clipboard!
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Joenage 05/26/18 2:05:02 PM #4: |
Evil_Evil_Evil_ posted...
oh no they took $12!!! im royally screwed !! 4/10, try harder next time. --- Joenage. ... Copied to Clipboard!
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BMXJouster 05/26/18 2:11:01 PM #5: |
I almost forgot to unsubscribe for this current Monthly Bundle (cause I had little interest in Destiny 2 and there were no early unlocks revealed yet). I canceled it like twenty minutes before midnight the night before. Looks like they didn't charge me for it though.
That sucks for you, though. I would keep trying though, or worst case scenario, just issue a chargeback (or file a dispute with PayPal if you have it set up to use PayPal). --- Diners, Drive-Ins, & Dives "One embarrassing clown's quest for the ultimate case of diarrhea." ... Copied to Clipboard!
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PIITB415 05/26/18 2:12:12 PM #6: |
Joenage posted...
Evil_Evil_Evil_ posted...oh no they took $12!!! im royally screwed !! He's right. It's just $12 --- ... Copied to Clipboard!
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Joenage 05/26/18 2:15:47 PM #7: |
BMXJouster posted...
I almost forgot to unsubscribe for this current Monthly Bundle (cause I had little interest in Destiny 2 and there were no early unlocks revealed yet). I canceled it like twenty minutes before midnight the night before. Looks like they didn't charge me for it though. I've just responded to them with a link to a Reddit thread where 10+ people have reported the same problem. I can't really see how they can defend that. --- Joenage. ... Copied to Clipboard!
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Joenage 05/26/18 2:16:55 PM #8: |
PIITB415 posted...
Joenage posted...Evil_Evil_Evil_ posted...oh no they took $12!!! im royally screwed !! Wanna send me $12 through Paypal to cover the cost then? It's just $12. The amount of money isn't the point, the issue is that I've been automatically resubscribed to a service I shouldn't be subscribed to. It could've easily been a $100pm sub that I'd been resubscribed to without my permission or knowledge. --- Joenage. ... Copied to Clipboard!
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