Current Events > Do I have a case against netmarble?

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fuzzylittlbunny 07/16/18 4:23:27 PM #1:	I downloaded Knights Chronicle, and liked it so much I decided to buy quite a bit of stuff. Unfortunately, 2 days later, the game prompted me to download a 750 mb update. I did so, and played for a little while. When I started up the game again, I got that same prompt. While it was downloading again, it stopped and said there wasn't enough free space, despite there being over 2 gb free. I deleted some stuff anyway, and tried again. This time it just said there was an error and stopped. I couldn't even launch the game after that. I contacted netmarble to see if I could get a refund, but they just said no. I asked for their address so I could contact the BBB, but that request was also denied. Is there a way to get my money back? tl;dr I bought stuff in a phone game, the game crapped out in 2 days, and netmarble basically said tough shit. --- ( ^_^)/\(^_^ ) Maya high five! <cite>fuzzylittlbunny posted [p:905187257] in Do I have ... [t:76813150]...</cite> <quote>I downloaded Knights Chronicle, and liked it so much I decided to buy quite a bit of stuff. Unfortunately, 2 days later, the game prompted me to download a 750 mb update. I did so, and played for a little while. When I started up the game again, I got that same prompt. While it was downloading again, it stopped and said there wasn't enough free space, despite there being over 2 gb free. I deleted some stuff anyway, and tried again. This time it just said there was an error and stopped. I couldn't even launch the game after that. I contacted netmarble to see if I could get a refund, but they just said no. I asked for their address so I could contact the BBB, but that request was also denied. Is there a way to get my money back? tl;dr I bought stuff in a phone game, the game crapped out in 2 days, and netmarble basically said tough shit.</quote> ... Copied to Clipboard!
happibivouac 07/16/18 4:28:22 PM #2:	Lmao you got owned, kid. --- 1,2,3,4,5,6 DO IT! <cite>happibivouac posted [p:905187528] in Do I have ... [t:76813150]...</cite> <quote>Lmao you got owned, kid.</quote> ... Copied to Clipboard!
Axiom 07/16/18 4:31:15 PM #3:	fuzzylittlbunny posted... Is there a way to get my money back? tl;dr I bought stuff in a phone game Nope <cite>Axiom posted [p:905187677] in Do I have ... [t:76813150]...</cite> <quote><cite>fuzzylittlbunny posted...</cite> <quote>Is there a way to get my money back? tl;dr I bought stuff in a phone game</quote> Nope</quote> ... Copied to Clipboard!
fuzzylittlbunny 07/16/18 5:13:23 PM #4:	Is there a way to at least file a complaint to the BBB without their address? Also FGO gave me a refund once; theyre nice :3 Ive heard bad things about Korean companies when it comes to customer service though :(( --- ( ^_^)/\(^_^ ) Maya high five! <cite>fuzzylittlbunny posted [p:905189843] in Do I have ... [t:76813150]...</cite> <quote>Is there a way to at least file a complaint to the BBB without their address? Also FGO gave me a refund once; theyre nice :3 Ive heard bad things about Korean companies when it comes to customer service though :((</quote> ... Copied to Clipboard!
ProfessorKukui 07/16/18 5:15:41 PM #5:	. <cite>ProfessorKukui posted [p:905189948] in Do I have ... [t:76813150]...</cite> <quote> .</quote> ... Copied to Clipboard!
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