Current Events > My internet has been out for two days

(+) Yeah! (+)

And AT&T has no fucks to give. I have three people at my house who cant do any work without it. No timeline for a fix, no apologies for the inconvenience.

And no, the work that needs to be done cannot be facilitated by using our phones as hotspots.

I can empathize with your pain, Mine would go out for days to weeks and frontier wouldn't care, even with someone in the house who has to constantly send information to the doctor. We had a guy show up to fix it and he hated us because we were rural and he had to drive out to us, and he didn't actually do any work while saying he did. It didn't get fixed until days later and even then they disconnected us while fixing someone else's a few days later

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Derwood posted...

AT&T has no fucks to give

i'm guessing either contract or no other options to switch provider.
that'll show em if can pull it off.
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Switch to another provider?

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ISPs in America:


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sabrestorm posted...

Switch to another provider?

That's not an option for everyone. Cable/ISP companies literally monopolize parts of the country through deals made with local municipalities.

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Solar_Crimson posted...

That's not an option for everyone. Cable/ISP companies literally monopolize parts of the country through deals made with local municipalities.

I never lived so far out of a city that I didnt have a choice

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Yeah, 90% of people are stuck with their ISP, unless you want some slow ass Hughes Net. Im stuck with my ISP and the only advice I can give is to get really good at self diagnosing. Ive had phone techs swear up and down my modem is fine and I have to argue for 10 mins that its not connected.

Its reporting back to me, sir. See I just reset it.
Uh, no its not and no you didnt.

You might also want to put on your best phone-skills when talking to these people. They pretty much control your life. They can make sending a tech out a priority or put you on a list. So treat that operator like your long lost brother.


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sabrestorm posted...

Switch to another provider?

Other option is Spectrum, which is also ass

Derwood posted...

Other option is Spectrum, which is also ass

Wait a minute, are you using AT&T DSL when youve got Spectrum Cable available? What are your speeds? Yeah, Spectrum sucks. But given the options.

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Bad times if I can say.

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BeyondWalls posted...

Wait a minute, are you using AT&T DSL when youve got Spectrum Cable available? What are your speeds? Yeah, Spectrum sucks. But given the options.

DSL? No. But the speed on both Spectrum and ATT is hot garbage and there is no fiber option in my neighborhood

Does AT&T do something besides mobile, DSL, and fiber?

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TWO entire days ?? Is it this yet ?



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I feel for you. I was lucky the last time my at&t went out. The technician came out the same day and fixed it without entering. He said "The profile was set too high"

District may be the difference. I lived a block west when it took days.

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They said its some server issue on their end

Not server issues after all. Idiot workers cut through the line while digging to lay other cables.

This is the second time idiots have severed the neighborhoods internet line in the past year.

they literally never see the giant orange poles saying cables buried here like morons

if internet out how post

Derwood posted...

Not server issues after all. Idiot workers cut through the line while digging to lay other cables.

This is the second time idiots have severed the neighborhoods internet line in the past year.

Something similar happened a few years ago at my job. Workers doing street work cut through utility lines underground and ended up killing voicemail for my entire organization for a few weeks.

I'm more than convinced that those kind of workers don't GAF about other utility lines.

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Derwood posted...

Other option is Spectrum, which is also ass

Spectrum is way better than AT&T, I've never had any issues with Spectrum internet.

Frontier also sucked ass

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Mr_Karate_II posted...

Spectrum is way better than AT&T, I've never had any issues with Spectrum internet.

Frontier also sucked ass

I've had Spectrum and ATT at the house, and neither averages even 30mbps. I get 1.1GBps at work

Kloe_Rinz posted...

if internet out how post

phone

Where I live - in an old Chicago neighborhood (lower west side) - we have telephone poles still. Once someone snagged my line when the temp was sub zero and it was hard getting a lineman willing to work in those conditions.

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Derwood posted...

I've had Spectrum and ATT at the house, and neither averages even 30mbps. I get 1.1GBps at work

I average around 15mbps for upload and at least 100mbps for download.
Spectrum isn't garbage

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Who the fuck uses DSL anymore? I didnt know that was still a thing

and if youre using DSL, you absolutely can use a hotspot for internet

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Kiyune posted...

I can empathize with your pain, Mine would go out for days to weeks and frontier wouldn't care, even with someone in the house who has to constantly send information to the doctor. We had a guy show up to fix it and he hated us because we were rural and he had to drive out to us, and he didn't actually do any work while saying he did. It didn't get fixed until days later and even then they disconnected us while fixing someone else's a few days later

I used to do tech support for Frontier between 2007 and 2011. Terrible.

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