Current Events > eBay buyer says he never got the item I shipped him.

(+) Yeah! (+)

I used USPS with signature confirmation and have his literal signature lol. What a dumb scammer.

IdiotMachine posted...

What a dumb scammer.

Is what eBay will say to him when you are forced to refund

Tell him to return it and you'll give him a refund.

Irony posted...

Is what eBay will say to him when you are forced to refund

This. Chances are he is going to dispute the verdict as much as he can to get what he wants. Hopefully TC won't end up out of his compensation and additions fees. If you don't mind my asking TC what is a estimate of the item's value?

ChocoboMogALT posted...

Tell him to return it and you'll give him a refund.

Not a good idea because people who are shady enough to do mail fraud will likely be spiteful and evil and could damage the item ahead of time and pretend like it happened during shipment.

Number090684 posted...

Not a good idea because people who are shady enough to do mail fraud will likely be spiteful and evil and could damage the item ahead of time and pretend like it happened during shipment.

It was a joke. You know it's a scam and they have the item.

Number090684 posted...

Not a good idea because people who are shady enough to do mail fraud will likely be spiteful and evil and could damage the item ahead of time and pretend like it happened during shipment.

He's already saying the item never arrived though.

I don't think ebay will side with buyer if tc provides tracking showing it was delivered to right address.

Why you scammin, tc

Delivery confirmation will save you. He has no case.

Ebay screwed me once when UPS confirmed a delivery that I never received. I disputed it with UPS and ebay the day it was supposedly delivered. Ebay refused the refund because UPS confirmed the delivery.

Number090684 posted...

This. Chances are he is going to dispute the verdict as much as he can to get what he wants. Hopefully TC won't end up out of his compensation and additions fees. If you don't mind my asking TC what is a estimate of the item's value?

He has already filed an item not received claim. And I responded to it with the tracking number that's shipped to where he wanted it and signed by him.

It's a phone, worth $300. Signature verification was an additional $3, and figured why not. It's going to pay off lol

A smart scammer would say the item delivered wasn't what was advertised. And if I ask for it back, he would just send a bottle of lotion or some other bullshit of approximately the same weight. I'd be screwed then.

IdiotMachine posted...

A smart scammer would say the item delivered wasn't what was advertised. And if I ask for it back, he would just send a bottle of lotion or some other bullshit of approximately the same weight. I'd be screwed then.

He uses the lotion to pleasure himself after scamming people.

evil_cricket posted...

Ebay screwed me once when UPS confirmed a delivery that I never received. I disputed it with UPS and ebay the day it was supposedly delivered. Ebay refused the refund because UPS confirmed the delivery.

sounds like it was UPS who scammed you not Ebay

Hes fucked. UPS wont want to deal with headache either.

Dumb question but... Can you see the signature verification? like do you literally get an image of it?

I mean there is a slim chance that someone stole his package and signed for them. Or UPS driver royally fucked up and stole the package or lost it.

How is his feedback page looking like?

Dude I got the same issue but as a buyer, and it's at work. UPS dropped of my package apparently and said it was dropped off and received, which was weird.. we/ I didn't get it. We also have a sign saying to not drip off packages and to hand them.

Let us know who eBay sides with.

Got screwed by Ebay when a seller sent an item and when it got to my local FedEx, he had them return to shipper. Ebay investigated and since an item was sent out they sided with the seller.

bknight posted...

Got screwed by Ebay when a seller sent an item and when it got to my local FedEx, he had them return to shipper. Ebay investigated and since an item was sent out they sided with the seller.

I've gotten screwed many times by sellers as well.

Last time I think i got something fake shipped, but i don't even know if it actually even reached my address, as I couldn't see it. I respond to the seller and tell them I haven't received it, and they don't even respond directly to address it... I go to their profile and I see a shit ton of negative reviews complaining about not getting their items despite saying it shipped.

TC, I hope things work out well for you. I don't know whats a better situation.. Some dude faking that he never received it or that he genuinely didn't receive it and UPS fucked it up.

eBays Buyer Protection usually means youre screwed no matter what

Arcanine2009 posted...

Dumb question but... Can you see the signature verification? like do you literally get an image of it?

I mean there is a slim chance that someone stole his package and signed for them. Or UPS driver royally fucked up and stole the package or lost it.

How is his feedback page looking like?

Dude I got the same issue but as a buyer, and it's at work. UPS dropped of my package apparently and said it was dropped off and received, which was weird.. we/ I didn't get it. We also have a sign saying to not drip off packages and to hand them.

Yea you can request a PDF of the actual signature. And the actual signature is his name.

RedRanger posted...

Let us know who eBay sides with.

He stopped responding to me after I told him the tracking number shows delivered to his address and he signed for it.

Currently, eBay pulled the funds from my bank account and is holding it until this issue is resolved. He hasn't withdrawn his complaint. Either of us could escalate to eBay after 3 business days; so by Monday, if this scammer doesn't withdraw his complaint, I'm escalating to eBay.

Sorry you got to deal with it. Sad that people always have to be shitty and try to scam.

He is adamant that he didn't get it. I told him USPS tracking says delivered to receipient and I got a PDF copy of his signature from USPS. He still says he never got it. I told him I can help him file a claim with USPS and his local police department. He said he's going to appeal to eBay for a refund. I told him I'll call USPS tomorrow and start a claim for mis-delivery/lost package and provide a reference ID number lol.

Fucker messed with the wrong guy.

I filed a misdelivered package claim this morning with his local post office. Post office guy I talked to happen to be the actual courier and he said he definitely delivered it to that address LOL. Regardless, he gave me a case ID and said the post master general inspector will now investigate and go talk to the receiver in the next 3-5 days.

I summarized all this and sent it over via eBay messages, including the case ID.

He just sent me the following message:
https://gamefaqs.gamespot.com/a/user_image/0/5/3/AAdbDbAADdNF.png

lololol get fucked

awww he don't want to go to jail for mail fraud?

Is it illegal if I sign up and pay for porn magazines and shit and have it delivered to his address?

IdiotMachine posted...

I filed a misdelivered package claim this morning with his local post office. Post office guy I talked to happen to be the actual courier and he said he definitely delivered it to that address LOL. Regardless, he gave me a case ID and said the post master general inspector will now investigate and go talk to the receiver in the next 3-5 days.

I summarized all this and sent it over via eBay messages, including the case ID.

He just sent me the following message:
https://gamefaqs.gamespot.com/a/user_image/0/5/3/AAdbDbAADdNF.png

lololol get fucked

Nice. He definitely picked the wrong guy to try to scam lol. Glad it resolved in your favor.

i love the smell of sweet justice on a Friday afternoon

Here's a copy and paste of the Item Not Received claim messages, for your enjoyment:

Jul 13
Buyer: The buyer didn't receive the item. My item has not been delivered.
You: [Tracking #]. Shipped 7/7, arrived 7/9, signed by xxx, the buyer addressed.
Buyer: My package was delivered at wrong adress
You: Phone was shipped to address buyer listed in the order. Package was signed also by the same person.

Jul 14
Buyer: I did not received item or sighn it you sended to the wrong adress can I have a refound back thank you.
You: Nope. All records show you received and signed the package. You can escalate to eBay once 3 days has passed.
Buyer: This is the adress where the received my package it say katy 77450 if I could send a screen shot I would -and my adress is katy tx 77449
You: Using Google maps shows both zip code resulting in same physical location. Regardless, item was shipped to where you wanted it from the order page, USPS confirmed delivery to recipient at address, and USPS provided a PDF of your signature. I consider this matter closed on my end. If anything, your qualm is with USPS. I can help you file a claim with the USPS post general master if you'd like.
Buyer: My item was sent to the wrong address. My zip code is clearly 77449 not 77450. My item was delivered to that wrong zip code (77450). Just trying to understand if you made a mistake with the zip code. If a mistake was made I need a refund.
You: Mistake is not on my end. eBay automatically generates a shipping label based on what you entered in the checkout page. Again, I can help you file a claim with USPS. I will not be providing a refund. You can appeal to eBay on Monday if you're not happy with this resolution.
Buyer: Ok i will resolve this with eBay thank you
You: Absolutely. I will call USPS tomorrow as the shipper and start a claim. I'll update this chat with a claim number. Also note that the package is insured, so if USPS does confirm lost or mis-delivery, I will file an insurance claim on your behalf and then provide a refund accordingly. If you lied about this, this is mail fraud and also insurance fraud.

Jul 15
You: I called your local post office (281-xxx-xxxx) and filed a claim on your behalf. The person I talked to noted that he delivered the package to you, and also noted the last digit of the zip code may have been a typo when he marked delivered; he also noted that even if the label was wrong (which it wasnt), it would have been delivered to you anyway. The office of inspector general will reach out to the postman and you for a statement and to investigate within the next 3-5 business days. Reference ID xxxx. Again, on my end, this was marked delivered to where you wanted it and signed by you. I consider this matter closed and will escalate to eBay for their review on Monday should the case still be open.
Buyer: My package arrive today thank you for your help

Why would you even try to scam with a signed package? LOL what an idiot.

IdiotMachine posted...

Why would you even try to scam with a signed package? LOL what an idiot.

perhaps ebay sellers who churn huge volume just give the refund

Lol nice job TC.

Wonder where my protein powder i ordered from amazon ever ended up. It got delivered through usps and said it was delivered but since it wasnt am amazon delivery there was no picture or anything showing where they left it.
Luckily amazon refunded it pretty quick. Was still hoping it magically showed up though haha