Current Events > Amazons return system is terrible

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Stallion_Prime
12/07/22 1:13:39 AM
#1:


Had to cancel a return because i needed to change the return method and now it cancelled my replacement order and theres no way to start the return again because the system still think the previous return is still active.

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RlP
12/07/22 1:30:24 AM
#2:


Contact customer support

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kingdrake2
12/07/22 1:31:40 AM
#3:


RlP posted...
Contact customer support


this. it's better than giving up at least they'll attempt to help.
last resort is to give up.

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King_Rial
12/07/22 1:31:57 AM
#4:


Yeah. It can get majorly fucked up. They mailed me the wrong thing once, I returned it and they mailed me the wrong replacement item. So I said fuck it just cancel the order so I can return this. I returned it and they didn't give me my money back. Because technically the item that was returned didn't have a cost value on it since it was free as a replacement for the first order. And I can't "cancel" the first order because it was already returned for the replacement which was still the wrong item.

It was quite annoying to get it sorted out.

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--Zero-
12/07/22 2:21:24 AM
#5:


Contact CS. Amazon has the best return system than anyone.

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Beveren_Rabbit
12/07/22 2:30:31 AM
#6:


Amazon has a pretty good return system. You just bring an item to any UPS store and it will get shipped for free. You even get your refund before the item is even returned to Amazon.

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rexcrk
12/07/22 2:38:17 AM
#7:




I dont like that you dont have the option to pack your own stuff up anymore.

Brought three different items to UPS to be returned, two of them got back to Amazon no problem, but the third was lost and I got charged for it. I have a feeling that someone at the UPS Store decided to take it for themselves, so now any time I need to return something, I get to wonder if itll actually get returned


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