Current Events > I got cussed out by a coworker, and it might get worse.

(+) Yeah! (+)

Ok, so I work the front desk of a hotel. It's the overnight shift, so I was also generally responsible for setting up the breakfast before the breakfast workers arrived. Not a big a deal, but they began to get an attitude if my job at the desk kept me from getting everything fully set up for them. Generally, if I do everything, they wouldn't have to do anything for about an hour or so after they arrive. They also regularly leave piles of dirty dishes, rancid milk, and waffle batter out to go bad which I have to clean up on my shift that night.

Well, it was a race weekend, and we sold out Friday and Saturday nights. And they both hate working busy weekends so they both called out in Saturday. Which left me to stay and do breakfast by myself for the whole hotel(which they refused to do as a team because it's too much work). This was on top of my regular shift. So after it was all done, I did all the dishes, cleaned off all the tables, cleaned the countertops, took out all the garbage, made sure the juice machine was full... There were only 2 things that I didn't do. I didn't put bagels on a tray and gave it waiting for them, and I forgot about the trays underneath the waffle makers that catches spills. So those had some spots of dried batter on them.

Anyway, when she arrives this morning she starts shouting about the waffle trays. Calls me over and starts yelling at me for not cleaning them, which I apologized for and said that I forgot after a long 12 hour shift and being stuck doing everything on my own. She kind of played it off as a joke, and said if it had been anyone else she'd be cussing them out... She also said she probably wouldn't be able to set everything out in time since she's going to be cleaning up after me(which she didn't even do btw).

The thing is, she doesn't realize that the door to the office is not sound proof, and she's very loud. I heard cussing about me to herself. I heard her say that next time she's going to come in late so I have to deal with all myself. Then she saw the empty bagel tray... And my god, that pissed her right off. She started screaming about me not doing my job, and fussing that she has to put bagels out herself instead of having it done for her, and saying I'm lucky that she doesn't walk out. I overheard her start making up lies too, like claiming the juice machine was empty and how she has to do everything. So I stepped around the corner and told her "The juice machine is NOT empty, I made sure of that." Then she started claiming the trash was running over, and asked her to show me since I changed all the garbage before she arrived and had everything ready for her except the bagels. She just said that the trash would've been overflowing if I hadn't changed it... Uh, yeah, no duh. That's why I got it for you.

Anyway, that lasted about half an hour of her cussing and fussing about me like 20 feet away. I was so close to confronting her and telling her off, but there were guests around and she was still fussing in front of them. It didn't stop until her helper showed up and she got to sit out side and smoke for about 40 minutes before my shift ended.

I did tell my manager, and they said she's been a big problem lately. I complained about it to my mom, y'know just to vent, and she called her friend who works in management and they're going to file a complaint on my behalf to the big boss...

So yay... She's probably going to either get written up, or just get talked to about it. In which case she'll either hold a grudge against me and cause more problems just because, or just straight up quit.

Hope she quits for you and others sanity she seems on edge

Oh, and I forgot that when they both work, one will clock the other one in claiming "oh she's 10 minutes away" or "She's grabbing us breakfast and will be here soon." Only for the other one to not show up for 2 more hours.

They make it extremely unpleasant, and I've done nothing but help them and support them, and never say anything about their behavior. But God forbid I accidentally leave a dirty pan that no one's even going to touch, and not take 1 minute to put bagels out for them. You'd think I insulted her mother while kicking her dog.

Sounds like shes pissed that you didnt do her job for her. Fuck her. She isnt somebody you need to please or try to be friends with.

Yeah, sounds like a problem employee(s) and maybe management being cheap trying to set a small team to do a big teams job

Is there not a night auditor?

They are usually given all the busy work overnight because their job is so easy.

super_felicia posted...

Hope she quits for you and others sanity she seems on edge

Both my manager and his wife want her gone. She's nothing but trouble, and actually doesn't even do the job. Once the food I set out runs out, she starts telling people we're out of food. She tells them that she set it all up, despite having not touched anything. Then she literally stands in the corner with a tip jar, and if anyone tells her thanks and she responds with "If you really mean it you'll put a dollar or two in here."

Time to start reporting every one of her fuckups.

KogaSteelfang posted...

Both my manager and his wife want her gone. She's nothing but trouble, and actually doesn't even do the job. Once the food I set out runs out, she starts telling people we're out of food. She tells them that she set it all up, despite having not touched anything. Then she literally stands in the corner with a tip jar, and if anyone tells her thanks and she responds with "If you really mean it you'll put a dollar or two in here."

the fuck? that's the kind of thing i'd complain about as a customer if it kept happening.

Dakimakura posted...

Is there not a night auditor?

They are usually given all the busy work overnight because their job is so easy.

Yes, that's me.
I always get everything set up for them beforehand. Just this time I had to do it all the day before, and overlooked cleaning a single relatively unimportant tray, and yes, I was lazy and didn't set out the bagels. I thought it wouldn't hurt for her do it for once. Apparently I was wrong.

I don't understand having a public waffle maker knowing that the average customer is a messy, lazy bastard. I bet that stuff is mad annoying to clean

Dakimakura posted...

Is there not a night auditor?

They are usually given all the busy work overnight because their job is so easy.

I've done that job. There were plenty of difficult nights where things went wrong. I didn't have to set-up breakfast though. I had a decent management company. That's usually a sign of a cheap owner when they put stuff like breakfast, laundry, etc. onto front desk.

PowerOats posted...

I don't understand having a public waffle maker knowing that the average customer is a messy, lazy bastard. I bet that stuff is mad annoying to clean

Good God, the actual waffle maker and the counter in front of it was a disaster. I got caught up cleaning all that stuff, and once the counter and everything was finally clean, I went to finish up the dishes I had soaking, and forgot to go back and grab the tray from underneath.

I understand her mentioning it, and was ok with her saying I should've cleaned it, because she had a point. That's why I apologized and she played it off as if she was just jokingly reminding me. Only to then start insulting me behind my back. Then throwing a full on tantrum when she realized she'd have to put some bagels on a tray herself. Like she was actually having a hissy fit, yelling and screaming about it.

I'm very tempted to not set up anything for breakfast from now on... But I know that would backfire on me and just make the guests upset. So that's not really an option either, ugh.

Sounds like they just want to fuck around for an hour. Front desk does not equal dishwasher and table setter. Let them do their own damn jobs.

KogaSteelfang posted...

Both my manager and his wife want her gone. She's nothing but trouble, and actually doesn't even do the job. Once the food I set out runs out, she starts telling people we're out of food. She tells them that she set it all up, despite having not touched anything. Then she literally stands in the corner with a tip jar, and if anyone tells her thanks and she responds with "If you really mean it you'll put a dollar or two in here."

If everything that youve told us about her is true, the fact that shes still there just makes her manager sound incompetent.

Audio record every interaction that you have with her.

KogaSteelfang posted...

Oh, and I forgot that when they both work, one will clock the other one in claiming "oh she's 10 minutes away" or "She's grabbing us breakfast and will be here soon." Only for the other one to not show up for 2 more hours.

They make it extremely unpleasant, and I've done nothing but help them and support them, and never say anything about their behavior. But God forbid I accidentally leave a dirty pan that no one's even going to touch, and not take 1 minute to put bagels out for them. You'd think I insulted her mother while kicking her dog.

Yeah they call that stealing time. They fire you for it which is where this seems headed.

The woman seems to have everyone else doing her work for her, comes in late, and is generally unprofessional.

Hers would not be a difficult position to fill.

SauI_Goodman posted...

Sounds like they just want to fuck around for an hour.

That's literally it.
I sometimes get stuck pulling a double shift, so I'm there all throughout breakfast. She literally takes three 15 minutes long smoke breaks in the hour after she arrives and before I leave. When I have to stay for an extra shift, that holds true, it's three break an hour, generally 15 minutes. Then when she's inside she's just standing around begging for tips.

It's not even that hard if a job. We set our 4 trays of food, 2 for eggs, 1 for sausage, and 1 for biscuits. We have 2 microwaves and we cook each thing for 3 minutes. Which means you can literally refill the entire thing in 6 minutes if "work" that work being standing there waiting on the microwave to finish.

divot1338 posted...

Yeah they call that stealing time. They fire you for it which is where this seems headed.

The woman seems to have everyone else doing her work for her, comes in late, and is generally unprofessional.

Hers would not be a difficult position to fill.

That's why everyone has those fingerprint time clocks now. You just hope your employer didn't buy the cheapo ones that don't work correctly when it's cold outside.

@Dakimakura

my buddy works as a night auditor he watches netflix and plays gmes for like most of his shift

what is the responsibility?

divot1338 posted...

Yeah they call that stealing time. They fire you for it which is where this seems headed.

I hope so.
I was willing to give them benefit of the doubt when they claimed the other would be there in a few minutes. I figured a few minutes wouldn't hurt, but it's literally 1-2 hours each time.

Glob posted...

If everything that youve told us about her is true, the fact that shes still there just makes her manager sound incompetent.

All the management here sucks. This is one of the most incompetently ran places I've ever worked. This is actually my 3rd time working here, I quit once due to management being stupid. Eventually went back after new management took over, and those guys were awesome, but corporate was even dumber and brought back the old management, and I quit shortly afterward due to other issues. I was contacted and asked to come back a little over a year ago, I agreed to go back on the condition that I only work weekends.

They didn't hold up their end of the deal though, and I dislike half the people here. lol
If I had another reliable income I'd just quit again... But as of now I need this.

ryudo500 posted...

@Dakimakura

my buddy works as a night auditor he watches netflix and plays gmes for like most of his shift

what is the responsibility?

Probably depends on the management. Some can get away with it and some are put to work doing any miscellaneous task that comes up.

ryudo500 posted...

@Dakimakura

my buddy works as a night auditor he watches netflix and plays gmes for like most of his shift

what is the responsibility?

I'll be honest, that makes up a substantial portion of most of my nights too. That's how I generally have time to do the breakfast and stuff too.

Literally the only "extra" thing she had to do this time was set some bagels out. Having the tray stay dirty affected nothing except it looked like someone had already dropped some batter. It wasn't even that bad, most of it ended up on the counter anyway.

I was just taken by surprise by how big of a fit she had because she had to do like 1 minute of work. If you can even call moving some bagels once work at all.

KogaSteelfang posted...

I hope so.
I was willing to give them benefit of the doubt when they claimed the other would be there in a few minutes. I figured a few minutes wouldn't hurt, but it's literally 1-2 hours each time.

The thing is youre doing all their work for them for some reason so theyll keep getting away with it unless you tell on them.

Your workplace sounds horrible.
From your topics it seems too much drama happening.

divot1338 posted...

The thing is youre doing all their work for them for some reason so theyll keep getting away with it unless you tell on them.

Breakfast starts at 6, they get there at 6. It has to be ready for the guests before then. I was told it's part of my job to set it up for them, so I do.

Recently they've been asked to start coming earlier and doing it all themselves. Sometimes they do, sometimes they don't. They seem to treat it as optional, so I have to start getting things ready in case they decide not to show up until 6. So I didn't particularly think the bagels would be that big of an issue. I was about to to put them out myself when she showed up, so I went back to the desk.

Also, my manager works the nights that I don't. So he sees how they are. He wants them gone too and is angry at them. The thing is, he's even lazier than they are and I know he doesn't get anything set up for them. I wasn't expecting to be treated that way after 1 day of not totally having everything set for them.

KogaSteelfang posted...

Breakfast starts at 6, they get there at 6. It has to be ready for the guests before then. I was told it's part of my job to set it up for them, so I do.

Recently they've been asked to start coming earlier and doing it all themselves. Sometimes they do, sometimes they don't. They seem to treat it as optional, so I have to start getting things ready in case they decide not to show up until 6. So I didn't particularly think the bagels would be that big of an issue. I was about to to put them out myself when she showed up, so I went back to the desk.

Also, my manager works the nights that I don't. So he sees how they are. He wants them gone too and is angry at them. The thing is, he's even lazier than they are and I know he doesn't get anything set up for them. I wasn't expecting to be treated that way after 1 day of not totally having everything set for them.

Just do yourself a favor and write down in your phone or something whenever it happens.