An absolute statement requires absolute proof. You'll notice I said "often," not "always." It'd be stupid to listen to everything non-customers said. It'd also be stupid to never listen to anything non-customers said. Remember that listening doesn't mean immediately acting upon what they said without taking any time to think critically. Remember also that SJW's are not the only ones that might criticize something.
Only SJWs would criticize a way how somebody plays a game that isn't cheating.