LogFAQs > #980105369

In Overwatch terms.

Soldier 76, Reinhardt, and Mercy are probably the go-to or safe choices for DPS/tank/healer, as their roles and skills are straightforward, thus, low skill floor. They do still have a noticeable skill ceiling, what with both Soldier and Mercy being combat medic, or Rein needing to know when to barrier and when to charge, so none of them are just hold button to win.

But none of them are as complex as, say, Genji, Winston, or Ana, who all have much higher skill floors since they have harder-to-master skills for their roles, need to pay greater attention to cooldowns and understanding the battlefield, know when to push, when to ult, when to retreat, etc.